E & S Electric is an electrical service business located in San Carlos on the SF Peninsula. The company has a 2.5-star rating based on 2 customer reviews.
Eric did my son’s home in San Carlos. With that, the area is incredibly expensive compared to other parts of the USA, but E&S’ prices were comparable. An example was he installed canned lights in the ceiling for the living room and kitchen. His rate is $400 per light. My son had 10 lights installed in a flat ceiling. Eric charged about $3750 for that job. That included materials. Unfortunately, he missed the locations by an inch or more and had to recut another ceiling hole. So now 3 or 4 lights have a crescent cutout that my son has to fix himself. I would have thought he would make it right by repairing the goof-up or compensating the price a bit, but he did neither. E&S is one of the few small contractors who has a permit to work in the San Carlos area. This makes it easier for the building inspectors when they check the work during sign-off.
Eric had scheduled to meet with me between 2 to 3pm. He shows up at 130pm. I ask him to give me a few minutes. He responds back with " I don't have time to be waiting around, either you come out or I leave". Erik is just another Peninsula contractor that has no customer service skills. He has forgotten that he works for the customer, not the other way around.