Electric Heroes is a local electrical service business serving the Walnut Creek area in the East Bay. With a 4.7-star rating based on 95 customer reviews, they provide electrical services to the community. Visit their website at electric-heroes.com for more information.
Electric Heroes were great ! Matt came out right away , gave us a good bid for a new updated panel and was able to fit us in quickly. Matt and his crew were reliable, got the permits quickly and a job that we had put off way too long was finished quickly . Matt was a good communicator and a lovely person . Highly recommend! We have already given his name to a friend who also had a good experience.
Kevin and Byron did a great job replacing some remaining knob / tube wiring left over with code compliant wiring. They were quick. Highly Recommend.
I hired Electric Heroes (EH) to put up two GFCI outlets, one in each of my two toilets, so that we can use a toilet bidet seat. I had sent out a request on Yelp, and many companies with good reviews felt that a heating bidet would require a dedicated line and so they would not install one in a condo. Electric heroes and only one or two others responded. Only EH gave me a free virtual estimate of $760 for the job, $380 for each toilet. The estimate did not include the patch up job that would be required; I could hire a handyman myself to do that later. Little did I know that it would be a real horror! (See attached photos) I finally hired EH. They did come on the scheduled day, took about half an hour to tell me what they would do, and also verified using a meter that the bidet would not require a dedicated line. Anyway, he said that he would require to make about 8 holes in one toilet and 6 in the other and that there is no other way to do this job. Well, he was a real nice guy and I agreed. After he was done, we were rather shocked to see the large number of gaping holes. Well, since this is the only way it can be done, I paid them and then hired a handyman again through Yelp to help close the holes. He arrived and told me (he does electrician jobs too) that EH had really made a mess and spoiled the wall. They had drilled a hole at every slat point so that they could in turn drill a hole through that slat to pass a wire. He said that he had drill bits up to six feet long so that with just three and two holes (respectively), he could have finished a job. He also showed me a video where he created only five holes to pass a wire from one end of a living room to another via a roof. He also said that for $760, he would have even patched the holes and painted the wall, not just done the electric work. Anyway. I had to pay $540 to do the patch work and painting. So the total cost of the job came to $1300, $650 per outlet!
I put up a request in yelp for car charger Nema1450 outlet installation which was already pre-wired. Electric heros sent me a quote, called my and checked the pre wiring through a video call and finally scheduled an appointment. They said it would cost $350, which I thought was too expensive. But since the reviews were good, and didn't want to take risk with installing myself, I took the offer. They arrived on time and installed quickly. It was a 5-10 min job and charged me $350. I also asked if it was a industrial grade outlet and he said yes. Now it's been a year, and recently noticed that the charging has stopped. I was also not able to unplug the connector. I tried to unscrew and noticed that the outlet has melted. The outlet does'nt look like it was industrial grade and it was some cheap $15 leviton outlet. I regret getting it installed with electric heros. Charging $350 for a 10 min job, I atleast expected a quality product being used. This is so disappointing, and would not recommend Electric heros who wants quality and peace of mind.
Matt and Kevin were easy to work with. I would definitely recommend them to other people.