UsProRepairs is an electrical service business located in Redwood City on the SF Peninsula. With a 4.8-star rating based on 72 customer reviews, the company serves the local community. More information is available at usprorepairs.com.
We were desperate to get our washing machine fixed when our pump went out unexpectedly. I am so happy I reached out. Mike was super responsive, and was able to solve the problem for us same day. He came through urgently and prepared for the job, and was able to get our washing machine going within an hour. He was open and honest with all questions we had about the work, and we are genuinely very happy we reached out!
Had to get these guys to fix our dishwasher after another company left us hanging. It ended up being more work than anticipated, but Valentiy stayed until the job was done and was extremely thorough. Then he went above and beyond by helping us win the chargeback case against the other company! Six stars
Valentin is a highly efficient and exceptionally responsible professional with strong technical expertise. He quickly diagnosed the freezer issue and provided a very reasonable quote. After we decided to proceed based on his recommendation, he sourced the necessary parts with remarkable speed. He even assured us that—regardless of the time—he would come to complete the repair as soon as the parts arrived, and he honored that commitment. The entire repair process, from initial diagnosis and parts procurement to full restoration of the freezer, was completed in approximately one and a half days, which was truly impressive
If zero stars were an option, I would choose that. We contacted this company to repair our dryer, and the technician charged us $422 without properly fixing the issue. There was no clear explanation of the work performed, and the dryer continued shaking the very next day. Even more concerning, the technician insisted on being paid before the repair was complete. After my sister paid and showed proof of the transaction, he falsely claimed the payment did not go through and attempted to pressure her into paying another $422. We contacted the company again, and a different technician came out and confirmed that the original repair had not addressed the actual problem. This confirmed that we were charged for work that was not properly completed. To their credit, the company ultimately issued a full refund and corrected the issue. However, this experience was unacceptable and extremely concerning. Customers should not have to deal with incomplete repairs, unclear charges, or pressure to make duplicate payments. I strongly recommend verifying all work performed and being cautious. If you do use this company, ask for Valentine, who was professional, honest, and resolved the issue properly.
Service was awesome. Problems are explained well, and solutions are carried out swiftly and with very decent prices. Super reliable, friendly and knowledgeable. I’d recommend them to anyone!!!