Williams Electric is an electrical service business located in Oakland, East Bay. The company maintains a 5-star rating based on customer reviews.
Geoff did a wonderful job upgrading our electrical panel. He was on time, communicated well via text/email, on budget, did great work, and most importantly passed inspection with flying colors. 100% recommended.
On July 27, 2023, he came out to inspect and bid on job. I explained to him what was needed and scope of job. We went down the staircase to the panel so i could show him what issues were. He asked a few questions, i answered as best i could. When i asked if he wanted to start the job, he told me that the job was complex, that he would spend 8 hours and not find the issue and that I wouldn't pay him and that his gout was bothering him We have never not paid anyone for their services and his rude manner was unbelievable. I posted a bad yelp review. My phone rang immediately - it was him. Weird to say the least Then I received mildly threatening Yelp messages telling me to fix violations or he will contact oakland permit enforcement. Hmm, getting those issues fixed was precisely why I called him. So he walked off because he accused me of not going to pay him and because the job was too complex for him, and calls me 2x, leaving a rambling, strange message, and then uses Yelp message app to send me a mildly threatening message. I guess I only have myself to blame because I didn't do what I normally do - read the one-star Yelp reviews. If you read them a pattern emerges - a man who responds to negative reviews w/ harassment, threats, and innuendo. So, then he calls the city on me, and an inspector showed up for permit violations and having work done w/o permits. I explained to him that I called Williams to fix the issue that he reported me for and that he walked off without providing me w/a bid, he stated "I'm sorry to have wasted your time. Have a good day." The city of oakland has very limited resources, and it's beyond shameful for this guy to be wasting precious resources on a perceived slight - a bad Yelp review written because of rude behavior. . A few weeks later, an electrician came out and fixed the issue that I called Williams about - 30 minutes total - way less time than Williams has spent harassing me!
Amazing service! He called us back on the Sunday morning of a holiday weekend and diagnosed and fixed our electrical problem over a video call. Williams Electric is a gem of a local business. Please support them.
Geoff installed a car charger. He knew exactly what he was doing, arrived when he said he would and was easy to work with. Reasonably priced, charged exactly what he said he would.
Geoff at Williams Electric did an excellent and speedy job in replacing the main electrical panel of our house. Our LED lights were flickering and voltage fluctuating. PG&E came out to inspect and identified a burnt panel behind the meter which needed repair or replacement. Our power was disconnected for safety reasons and fire hazard. Geoff came out quickly (same day) when I called him and was able to do the work the following day to get our power restored in the house, which was a HUGE improvement for us. Geoff has a thorough understanding of the electrical codes, permit requirements and handled the application with PG&E so I didn’t need to get involved at that level. He explained his work well and was very easy to work with. Ronda in the office was also very polite and a pleasure working with. Their scheduling was well communicated and they arrived on time for all their commitments. I recommend Williams Electric highly and will be calling them again next time we need an electrician.