Williams Electric is an electrical service business located in Oakland, East Bay. The company maintains a 5-star rating based on customer reviews.
Geoff did a wonderful job upgrading our electrical panel. He was on time, communicated well via text/email, on budget, did great work, and most importantly passed inspection with flying colors. 100% recommended.
On July 27, 2023, he came out to inspect and bid on job. I explained to him what was needed and scope of job. We went down the staircase to the panel so i could show him what issues were. He asked a few questions, i answered as best i could. When i asked if he wanted to start the job, he told me that the job was complex, that he would spend 8 hours and not find the issue and that I wouldn't pay him and that his gout was bothering him We have never not paid anyone for their services and his rude manner was unbelievable. I posted a bad yelp review. My phone rang immediately - it was him. Weird to say the least Then I received mildly threatening Yelp messages telling me to fix violations or he will contact oakland permit enforcement. Hmm, getting those issues fixed was precisely why I called him. So he walked off because he accused me of not going to pay him and because the job was too complex for him, and calls me 2x, leaving a rambling, strange message, and then uses Yelp message app to send me a mildly threatening message. I guess I only have myself to blame because I didn't do what I normally do - read the one-star Yelp reviews. If you read them a pattern emerges - a man who responds to negative reviews w/ harassment, threats, and innuendo. So, then he calls the city on me, and an inspector showed up for permit violations and having work done w/o permits. I explained to him that I called Williams to fix the issue that he reported me for and that he walked off without providing me w/a bid, he stated "I'm sorry to have wasted your time. Have a good day." The city of oakland has very limited resources, and it's beyond shameful for this guy to be wasting precious resources on a perceived slight - a bad Yelp review written because of rude behavior. . A few weeks later, an electrician came out and fixed the issue that I called Williams about - 30 minutes total - way less time than Williams has spent harassing me!
Geoff installed a car charger. He knew exactly what he was doing, arrived when he said he would and was easy to work with. Reasonably priced, charged exactly what he said he would.