Handyman Heroes

I’d give this service a 4.5 stars, because most of the work was great with the exception of a few issues that got resolved quickly. I had three bidets installed in three bathrooms that have floating toilets and no available plumbing or electric for them, so this required a bit of demo work of tile & drywall to route the electric and plumbing. The master bathroom was by far the more difficult of the three given the demo and repair work. Most of my interactions were with Jake for the plumbing and demo work, but there were others involved for the electrical and finishing work. I liked working with Jake because I appreciate honesty and transparency. There were plenty of opportunities where other contractors would have swept issues under the rug or shifted blame, but for the small leak in the connectors for example, they brought it up, he told me about it and fixed it. The project took a week longer than expected, but there was a lot of tile and finish work that needed to be done. When it was finished, Jake and I did a final inspection, and we noticed some poor workmanship with the tile. He took this issue seriously and acted with urgency, reporting it back to Handyman Heros. The same week, someone new came and fixed the work in a half day. Overall, I’m pleased with the outcome of the project, and I appreciate the level of professionalism and workmanship Handyman Heros provided. I’d trust them to take on any of my future house projects.

Evelio showed up promptly and did skilled, efficient work. He was a clear communicator and just a nice guy to have around for a couple of days. He masterfully solved a few problems that were unique to our house as he installed a new pantry for us. 10/10 would hire again!

I recently hired Handyman Heroes (HH) for the first time to install spring balances on some single-hung windows with inside-mounted plantation shutters. I had expected that the shutter frames would need to be removed and re-installed because the shutter frame of each window prevented removal of the sash. To my surprise, Larry of HH was very familiar with this problem and magically figured out a way to replace the spring balances without removing the shutter frames. I was so happy! I can't say enough good things about HH. During my initial inquiry, HH was able to identity Larry''s expertise and to set up an appointment. HH then sent me an email to confirm the appointment. One hour before Larry's arrival, I received a text from HH indicating that Larry would arrive at the scheduled time. And he did! Larry finished the job within one hour, and I was able to pay HH by check or by credit card immediately. The next day I received an email from HH that included an invoice describing the work completed and my payment. Evidently, all of these steps are "standard procedure" for jobs completed by HH. I've lived in Marin County for almost 3 years, and this is the first home-repair company that has provided end-to-end, competent and professional service. Thank you HH!! Three weeks after my first experience with HH, I hired them to replace the spring balances in 6 more windows. This time Larry also trained another employee, Maynor, to do this job because it requires specialized knowledge and experience. Larry and Maynor did excellent work. I can't say enough about HH's great service, and I will surely hire HH for future home repairs.

Great communication from beginning to end --- easy to book, got updates on the ETA and any changes in cost due to adding items to the punchlist. Samuel, our handyman was very punctual, courteous, and took great care of our house. He was thorough but efficient and was able to tackle everything that we threw at him. We booked for one job but were so happy with Samuel's work that we kept adding things!

Updated review 11/2025: we also had Handyman Heroes replace our broken EV charger. Damon did an excellent job and we have upgraded from 37mph (240V 40A) to 45mph (240V 48A) charging and are happy. We have employed Handyman Heroes for both their handyman services and plumbing services. Each time, it has been a very pleasant experience with accurate quotes, and I'm talking to within $10 of the quoted approved estimate amount, which is very impressive. Samuel helped us in Aug 2024 perform exterior stucco patching and painting. His work was excellent and he even textured the stucco patches to match the surrounding texture, which shows the detail of his craft. This year in Sep 2025 Ishmael helped us re-seal bathroom tub and shower tile grout, as well as kitchen countertop caulking to the tile backsplash. Ishmael did a great job - very straight lines, consistent grout and caulking, and he completely re-sealed everything in the bathroom and kitchen to prevent moisture from going into the walls. We also had bad water hammering issues in the home because our incoming city water pressure was 105 psi, we wanted to hydro-jet our home's rear drain ahead of the rainy season, and our American Water Heater / Takagi tankless water heater completely stopped working due to it having being installed 10 years ago without service flush ports and having never been de-scaled by the previous homeowners. Jake Hankins the Plumbing Service Manager came and installed a Pressure Reducing Valve (PRV) regulating our incoming water pressure to 70psi, hydro-jetted our rear drain to lateral sewer so that the home is prepared for the upcoming rain, and replaced our tankless water heater with a state of the art Navien 210A tankless system with a 15 year heat exchanger, 5 year parts, and 1 year labor warranty and service ports for annual flushing/de-scaling. The tankless heater was installed in a way that directly hooked up to our existing radiant heating system, gas hookup, and exhaust flue, and the finished work was of higher quality than the system and facilitation it replaced. All the work was done on time and in approved budget, and the quality of the work is very high. It was also less expensive to use Handyman Heroes compared to quotes from the last plumber who came to work on this home. Communication with the Handyman Heroes office personnel Kathy and Jimena were also very responsive and easy to coordinate both over the phone and through text messages. We are happy homeowners now thanks to Handyman Heroes' excellent work. We also signed up for the new Hero Partner Plan which includes an annual home inspection of plumbing, electrical, flushing of water heater, which we know now will prevent any future heater issues. We recommend Handyman Heroes for all their services.