AIS Heating & Air Conditioning is an HVAC service provider located in Milpitas in the South Bay area. The company has a 4.9 rating based on 807 customer reviews. More information is available at aisheatingandair.com.
I had an outstanding experience with AIS Heating & Cooling for my HVAC installation. From start to finish, everyone on their team was professional, knowledgeable, and committed to delivering quality work. A special thanks to Genelle at the front desk, who did an excellent job coordinating the scheduling and keeping everything organized. She made the entire process smooth and hassle-free. I also want to recognize Art Miner, the initial sales consultant. He patiently walked me through my options, answered all of my questions, and helped me make the right decision. Rather than recommending a more expensive two-zone system, he honestly explained that a single system with dampers would meet my home’s needs. I really appreciated that level of integrity and expertise. The installation team, Gutso and Leon, were fantastic to work with. They arrived on time, completed the main HVAC installation in a single day, and made sure the system was fully operational before leaving. They returned as scheduled to complete the ductwork and were punctual for the follow-up visit as well. The quality of the installation exceeded my expectations. The ductwork was neatly installed and properly sealed, the line sets were installed cleanly and professionally with protective covers, the outdoor condenser was securely braced to the ground, and all electrical wiring was completed neatly and correctly. They thoroughly tested the system, verified everything was working properly, and took the time to explain how to operate and maintain it for the best performance. It’s refreshing to work with a company that values honesty, craftsmanship, and customer satisfaction. I’m very glad I chose AIS Heating & Cooling for my HVAC project, and I highly recommend them to anyone looking for a trustworthy and professional HVAC contractor. This version reads naturally, highlights each team member’s contribution, and emphasizes both the technical quality of the installation and the excellent customer service.
I had an excellent experience with this HVAC maintenance and repair service. The technician Kevin Estigoy was professional, punctual, and extremely knowledgeable. He thoroughly inspected and serviced our A/C system, explained everything clearly, and made sure the unit was running efficiently before leaving. What really stood out was the attention to detail and honesty throughout the process. The maintenance was done carefully, and the cooling performance improved noticeably afterward. It’s hard to find someone who is both skilled and trustworthy, but this company truly exceeded expectations. I highly recommend them for HVAC maintenance, A/C repair, and overall heating and cooling services. Great customer service, fair pricing, and quality work. Will definitely use them again in the future!
My first experience with Brenham Purves was excellent, as he guided me through every step of the inspection process. He constantly explained what he was doing and took the time to clarify each action. Brenham also explained the reasons behind the recommended HVAC procedures without trying to upsell or pressure us into buying anything. Throughout the visit, he was respectful, friendly, and very personable, qualities I believe every technician should have, especially when working in someone's home. I highly recommend him for any service or HVAC inspection needs. He truly exemplifies the highest standards of technical skill and customer service.
The technician was professional and clearly explained the issue with my AC system. He showed me the dust buildup on the evaporator coil that was causing the odor and performed a thorough cleaning. The problem was resolved and the system is working well again. The service was a bit pricey, but the work was done professionally and I appreciated the clear explanation.
My technician, Joseph Arroyo was considerate of my house (wore booties, etc) and explained everything he was doing as he went along. The office was great in alerting me that he might be a bit later than originally thought which gave me a chance to get out for a bike ride without worrying if I would miss him. They also alerted me when he was on his way which I appreciated.