Bayhill Heat & Air, Inc. is an HVAC service business located in San Mateo on the SF Peninsula. The company has a 4.1-star rating based on 20 customer reviews. For more information, visit bayhillheatair.com.
Ricardo was very efficient and handled my job nicely. Luis took out my old gas wall heater and vent, restructured the wall, put in insulation, drywall and stuccoed the area to make it blend with the room. The next day, the roofer came to put on the tiles. Nice job! Thanks, Therese
Ricardo came by at 5:30 on his way home. In two minutes checked my wiring FIXED. He was so nice and I am thankful for the repair. Thank you so much Ricardo.
I had a great initial experience with Ricardo when he came out to inspect my property and give an AC quote. Since then, it’s gone downhill. I was told I would get a quote 2 days after, and it’s now been 2.5 weeks. I called twice to ask about the quote, and it seems he forgot both times. No apology and he said he would get it to me asap (that evening/next morning). I still haven’t gotten a quote.
I called Ricardo this morning with a buzzing noise on my heater thinking I’d have to wait for an appointment and pay just to check the issue. He immediately did a video call with me at no charge to fix what was a very simple issue, he understood everything about my system and we even discussed some other issues with our HVAC too. Never had an experience with a contractor like that, Ricardo is now my go-to person next time we need HVAC support!
Their tech Ricardo came out to check on our heater that was not starting. Simply resetting it seemed to get it to work so he just left his card and didn't charge for the visit. Later that day it stopped working again and he helped me diagnose and try a couple of other things over the phone, again without a charge. A previous company wanted to charge us ~$200 just for coming (without informing us this would be the case) and another $1000 to replace the furnaces circuit board. Ricardo's and Bayhill's honesty and customer service are refreshing and greatly appreciated. I highly recommend their services.