Comfort Factor HVAC is a heating, ventilation, and air conditioning service provider based in Petaluma, serving the North Bay area. The company maintains a 5-star rating from 49 customer reviews.
I had a great experience with CFM HVAC from start to finish. Scheduling was easy, they showed up on time, and the technician was professional, knowledgeable, and honest about what needed to be done. They explained everything clearly, answered all my questions, and didn’t try to upsell unnecessary work. The repair was done efficiently, and my system is running better than ever. Fair pricing, quality work, and excellent customer service — I’ll definitely be using them again and recommending them to friends and family.
I can't say enough good things about Comfort Factor HVAC. My mom actually spotted their work at her gym and was so impressed by the quality that she insisted I call them for my own business. Before finding them, I'd been through several vendors and was honestly pretty frustrated with the lack of communication. Comfort Factor was a completely different experience — they were reliable, fast, and always on time, and they answered every question I had promptly. It's such a relief to work with a team you can actually count on. Highly recommend them to anyone looking for dependable HVAC service!
I recently had our entire AC and heating system installed by comfort factor, including all new ducting, and the experience was excellent from start to finish. The team was professional, communicative, and clearly cared about the quality of their work. They took the time to explain everything, kept us updated throughout the process, and made sure the installation was done right.
Eric and his crew are all top notch. My favorite and most trusted contractors. I’ve been using their multitude of services for years and the work is always done on time and proper. Comfort Factor has gotten me out of jams for many years. Will continue using them and recommend to anyone in search of fast, honest, affordable and comprehensive work!
Arik and his crew were fantastic. They showed up when they said they would, diagnosed the issue with my AC unit right away, and had everything fixed. Honest, efficient, and professional. I wouldn't hesitate to use them again.