DEGREE HVAC, Inc. is an HVAC service provider located in San Mateo on the SF Peninsula. With a 4.8 rating based on 214 customer reviews, the company serves the local community. More information is available at degreehvac.com.
Good communication from the office, and I was able to get the job scheduled quickly. Joseph showed up on time to replace an attic fan in our upstairs attic. He was respectful of the house, explained what he was going to do and did it. He walked me through the setup of the App for the new smart fan when he was done. Very professional from start to finish.
They did a great job. Very professional and knowledgeable. They showed up on time, were very neat and cleaned up after being done with their work. They also made sure we knew how to efficiently operate the heating/AC components. We would definitely use them again.
I needed a check up and filter change for our 2 year old system. Getting an appointment was easy, the lady at the office was friendly and competent. Price was 220 dollars for 1 hour, the minimum, which was plenty of time for the job asked, and I agreed. The tech spent 30 min at our house, checked the system ( everything ok ), than told me, he does not have the filter ( we have a regular carrier system ) and has to come back. OK. But after talking to the office, I learned, they would charge another hour ( at 220 dollars ) and the price of the filter ( 150 dollars ), just to change it. I said no, checked online and did it myself. I spent 27 dollars for the filter, and it took me 15 minutes to change it, with absolutely no experience. That's 370 dollars vs 30 ( it's not my fault they did not have a common filter on the truck ). Will lock for somebody else next time ...
We sent a request for estimate to repair a furnace duct/flue. Their response incorrectly referred to "dryer exhaust venting" which was NOT what we asked about. Unfortunately, that error made their work quality doubtful.
I have used Degree for many years to maintain and repair our boiler (home radiant heater). Their employees are always knowledgeable and do a good job of keeping the system working perfectly. The only negative is that they want to charge "travel time." I don't think I should have to pay for them to drive from miles away to my house. What if there is a two hour traffic jam, then I'm paying for them to sit in traffic? So I always have to arrange for them to come first thing in the morning thus avoiding travel time. For my other heater needs I use another company that does not charge travel time.