EHC Heating and Cooling is an HVAC service business serving the Walnut Creek area in the East Bay. With a 4.7-star rating based on 62 customer reviews, the company provides heating and cooling services to the local community. For more information, visit ehc-hvac.com.
Eros at EHC Heating & Cooling was so supportive, professional and kind. I work for a large local church in a 100 year old building. Recently we have faced several setbacks with our furnaces and heaters, resulting in lack of heat this winter. This has been especially detrimental to the many senior citizens who meet in our space. I tried calling other HVAC companies for support, most of whom never even bothered to return my calls. When I reached out to EHC, Eros made a point of stopping by that very day and within 48 hours all three of our faulty furnaces were back up in working order! On top of that, two of the furnaces required a special replacement part which was difficult to find. He found a company in Fresno that had the parts but was unwilling to ship them. He drove all the way there and back from Oakland with the parts and literally saved the day for us. We have several elders using the rooms who will now have access to heat! We are so grateful to Eros and his team at EHC Heating and Cooling. We will definitely be contacting them again in the future!
David was amazing. He showed up on the promised time window. With a 10 minutes diagnostic he was able to pinpoint the issue. The circuit board went bad. My lucky he had one with him. Thanks to him the kids will sleep comfortably tonight. Very professional, highly recommend. ⭐️⭐️⭐️⭐️⭐️
EHC Heating & Cooling was a lifesaver for our family. We needed a same day heater repair and had a newborn baby in the house. They responded quickly, showed up on time, and fixed the issue fast. The technician was professional, kind, and understanding of how urgent the situation was. We’re beyond grateful for their care and excellent service. Highly recommend EHC Heating & Cooling!
I did not have a great experience with this company, to start off the tech came out and determined that my blower motor was dead. He took the whole assembly with him to figure out the sizing and so im thinking hes going to the supply house to get a motor. I call him hours later and he says that he has a lot of other jobs going on and cannot do the work today, would of been nice to know that upfront to set my expectations. Since he took the entire assembly with him so I didnt have the option to get a second opinion or use somebody else and I have a pet in the middle of summer so its critical I get the AC working. It took the guy multiple days to find the motor which is totally understandable considering its an extremely old unit with an odd size for the blower motor. He did contact me a few times to let me know he was having trouble finding a new motor. Once he found one we scheduled windows to get the assembly installed from 6-8PM so I didnt have to miss work. I was expecting him to show up at 6 but calls me at 7 saying hes still an hour away in traffic. He eventually showed up towards the end of the window to do the work. At that point I was irritated and super stressed out because I needed this work done ASAP. The tech did a poor job managing my expectations through the entire process and arriving on time. I do appreciate the response from this company to my review but the work did take multiple days to complete, it was not done in 24 hours like they are claiming. The tech originally showed up around lunch time to diagnose the unit and there was no communication until around 3PM when i reached out. The supply houses were open to my knowledge, and i thought he was looking for a motor but he was at another job. Your tech was overloaded with work and like i said the communication and expectations were not managed well.
Eros was amazing and helpful in helping me figure out what was wrong with our thermostat and HVAC. He able to solve the problem we were having and explained thoroughly how to use our thermostat.