Fuse Service

Our fridge started warming up over the weekend and Fuse had a tech out within a few hours didn't expect that kind of turnaround. He actually diagnosed it properly, sent me a clear quote right there, and had it fixed once the part came in. No trip charge, no runaround, and they stand behind the work with a warranty. Couldn't ask for more.

I was very impressed with using FUSE for not only assessing our electrical work, but also for plumbing. Mario came on site and was very efficient at installing our new water heater. Moreover, he was very responsive and astute in helping us replace our bathroom water. Drain was connected from the upstairs bathroom down to the shared wall of the garage and family room. Apparently, our tenants mom had run through our garage door, ran into the washer, dryer, and water heater crashed into the shared family room, and garage wall, totaled her car, And then hit the bathroom water drain, which resulted in sewage spilling all over the family room. His repair of the water drain involved, moving the impacted plywood, which he had to come back with crafty skills to carve around for the structure repair needed afterwards. Mario was very responsive to all background information and completed the task to the end. He was easy to work with and very detail oriented. he also took the time to explain what was needed, as well as do the job thoroughly. In addition to helping us replace the water heater and the bathroom drain pipe, even came back a third time to help us replace the washer, dryer, water valves, which were impacted by the accident. We are very happy with his excellent skills and support to help us during this unique incident, until resolution. He was patient each time and eager to figure out how to most efficiently help us.

Our 15-year-old York AC finally broke down, and the house quickly became unbearably hot—our kids were sweating every day. We started shopping around for quotes, and a friend recommended Fuse. I’m so glad they did! Fuse responded quickly with a competitive quote. Their estimator arrived right on time and gave us a clear, all-inclusive quote on the spot. Unlike other companies that listed a bunch of “possible extra charges” depending on what they find later, Fuse was straightforward and transparent from the beginning. That made it much easier for us to plan our budget. Before the installation day, they sent reminders and helpful instructions on how to prepare. On the day itself, the team showed up right on time, laid down protective cloths in the hallway, and made sure to keep the rest of the house clean. They took their time with the installation, paying close attention to detail and making sure everything was done right. At the end, they walked us through everything—what they did, how the new AC works, and answered all our questions patiently. The technicians were professional, respectful, and never rushed us. They didn’t push for immediate payment either, which I appreciated. Overall, I’m very satisfied with Fuse and will definitely call them again for any future HVAC needs. Highly recommended!

Great experience with the team from Fuse Service! I had my old tired furnace replaced with a four zone ductless mini split. The initial estimate was completed two weeks ago, and the project coordinator showed up Monday. By Wednesday the install started, and I was getting nice cool air by mid-day Friday. Vlad and the team did a great job explaining what they were doing, cleaning up each day as they finished. The end result looks like it came with the house, and works great. I would recommend them if you are looking to upgrade your HVAC to a heat pump.

So my tech got here don’t get me wrong but he did a good job of adjusting some wiring of my heat and fan it a lot better now. For the tech I give him 3 ⭐️when he got to my house I open my door to him didn’t say a word not even a hello . He walk in assume he knew where was my furnace until I direct him where it is. As for customer service they were great. I gave him a five. ⭐️