JJ Co

The whole experience with JJ was fantastic! First, Alan came by and knew exactly what I needed with the new AC and furnace. He was very detailed, excellent communication, and worked out a fantastic price for me with no haggling. When it came to the install day Javier and Abraham came by and did a fantastic and beautiful job. They were very friendly, professional, and kept everything clean! The whole process really surprised me. Very good communications with the company on logistics and everything was very transparent. Thanks guys!

Our AC unit went out right before the summer started. We had 3 quotes out of our range for "base models". We were going to give up, but had a standing appointment with JJ. We decided to just keep it, and we are glad that we did! Andrew was friendly, very informative, and extremely thorough. We were quoted thousands cheaper than the other companies, and it was for a better AC unit than what the other companies even offered. The 2 man crew came a few days later and were quick and efficient. We now live comfortably in our home one again. I will recommend to anyone who asks.

Dominic was on time, professional and very honest. Easy to book an appointment with Oscar, and they had same day appointments! They worked around my busy schedule and Dominic fixed my AC (which wasn’t blowing cold air) within an hour. I would 10/10 recommend and will be using this business moving forward!

Been a terrible experience with this company. I had a heat pump installed in February of this year by them. The permit is still outstanding! The city has sent numerous requests asking for more information. Even though the company gets the same notice from the city, I would share the email from the city with Oscar in their office. Several times, Oscar would reply, that he will work on it "today". One to two months later, the city says nothing has been done since their emails. I get no response from the install manager either. Yesterday, I spoke with Steve, who claims to be a manager there and he was supposed to get back to me yesterday afternoon. NOTHING. The above are JUST A FEW of the problems I've had with them! If you have nothing to do, but make many many phone calls, and don't mind the headaches, then hire this company. if you want a smooth install, and don't like headaches, go some where else. They leave me no option but to get a lawyer.

DO NOT USE THEM. They will respond to your "first" call for the business and look very professional and all. But they will NEVER take or respond to your second call if you have an issue with their service. We got their service, fairly quick and clean. We were replacing the second floor unit which was on the further end in our shed. In order to pull them out, they had to either rest the further unit on top of our new unit or turn off the new unit, reset them. Second option will not risk to damage the fan on the other unit so we paid extra $650 for "turning off" and "resetting the unit". Summer was mild, we didnt use AC much then when it got hot, we turned on the AC , both floors were not working. It was blowing warm air. I called them about 30 times, left emails, voice mails, my husband did the same. Nothing. We had to suffer through the heat and finally called our old company. It turned out, our "reset" fan was exhausted (not sure if it was from the reset or not) and second floor (which we used this service to replace) they did not tell us there were massive leaks. We found a hole on the pipe, looked like someone drilled to test and never patched it. I am not saying they did it, but just be professional and return the call of your customers. It cant be "missed calls" or " we didnt know" when you received this many times of calls and written evidences. It was just very irresponsible and letting myself who rarely gives negative reviews to write this much. We are very disappointed so hopefully next customers wont be like us.