Moore Home Heating Cooling & Plumbing Services is an HVAC business based in Santa Rosa serving the North Bay area. The company maintains a 4.8 rating across 2,113 customer reviews. For more information, visit moorehomeservices.com.
Darien came out and provided a thorough inspection of our plumbing and water heater. Made good recommendations based on his experience and photos that he took. He is an excellent technician. Knowledgeable, personable, and explained everything I language we understood
Very happy that Moore was able to get a technician out same day. We noticed our A/C system not blowing cold air and our dogs were uncomfortable. The technician was extremely professional, ran through what he thought the root causes were, confirmed the issue, then provided pricing options and explained them very thoroughly. Overall pleased with our entire experience and if we have future issues with our system as it ages, Moore will be our first call.
I just want to say thank you to Nancy for being so professional, prompt, and super helpful on getting us scheduled. I also wanted to say thank you to Jesse and Drake for explaining everything to me regarding the importance of keeping up maintenance with our unit. And also for explaining the issue we had. They were both very mindful in and around the house, super professional and courteous towards me and my home. I would 100% recommend this company to friends and family. Thank you guys for all that you do for the community!
New homeowner, and found that Moore had improperly installed the air filter for the HVAC system - it's just hanging out in the duct, not blocking any air. The bracket is loose and seems improperly shaped - I don't know how it ever could have worked. I called to follow-up, and unfortunately they said they would charge a service fee to inspect it (their own work), since warranties don't transfer to new owners. A bit disappointing for a company that promises "100% right or 100% free."
I just had a pleasant experience with a couple of Moore Home Services technicians. Unfortunately, we are looking at a 31 year old problem and it was not the fix we were hoping for, but dealing with these two professionals made it, again, pleasant. Sean was cordial and even disarming in his excellent manner. David made us aware of our options, didn't mind me trying to" bottom line" things right away, and he was unflustered by my nervous energy. Again, they both were appreciated professionals. Thank you Gentlemen! A+++. Moore of the same from Moore Home Services! After having a positive and exemplary experience with their staff, when dealing with our HVAC issues, we decided to go ahead and take advantage of their credit plan for installation of a brand new unit. This was a great value and we were given discounts for our Veteran status as well as our older age. The Installers arrived right on time, both young men were well groomed and presentable and could not have been more personable. They took about 3 hours for the whole job, including lining our vents and clean-up. Thank you so much to Michael and Edward. We are warm for the winter. You gentlemen have represented Moore Home Services with distinction and professionalism. - Scott, Santa Rosa, CA