Nur HVAC is an HVAC service business located in Sunnyvale serving the South Bay area. With a 5-star rating across 437 reviews, the company provides heating, ventilation, and air conditioning services. For more information, visit nurhvac.com.
We worked with the fine folks at Nur HVAC to install 2 mini-splits and an outdoor unit earlier this year. It was a nice experience from start to finish. They were very conscious of keeping the mess to a minimum and cleaning up after themselves. The technician who came by to do the estimate, Adlan, was very nice and explained everything clearly. He even repaired a blown fuse at no charge. The installation team, which included David, Eldar, and Alex, worked fast, but efficiently. They finished the installation that same day despite the setbacks like figuring out how to run the power back to the panel (our home has a weird configuration). They came back another time to take care of some inspection-specific requirements, but no issues with the final inspection. The company was also open to helping provide documentation for energy rebates. The only trouble we had was the slight language barrier, which made communication difficult sometimes. We had them provide two quotes, including replacing our existing heater, and the price of everything was very competitive with the other quotes we received. Overall, I felt they were reliable and met my expectations. I'd be happy to call them back for any HVAC needs I have in the future
Adlan was exceptional. Very knowledgeable and interesting. Service was outstanding. I actually learned a few things. He gave me some great tips on how to make my system work more efficiently. He communicated beforehand & was on time. What a great employee! I would hire him again in a heartbeat!
All their five star reviews are true. I had a great experience with Nur, from the day they came over for a quote, to the day of the City inspection. They even registered the warranty for me, without even having to ask. Shalai and his partner, who installed the mini-split ductless unit, were extraordinarily neat, punctual and friendly. You could tell they love their craft. Artur who came for the estimate, was knowledgeable and did a clear and thorough contract. Shomurod who came to meet the City inspector was also super professional. (By the way, the electric inspector commented TWICE on how clean the connections were.) Communication at every stage was perfect, and I'm super pleased with them.
I highly recommend Islam from Nur HVAC to anyone needing reliable AC work. My AC went out and I had three different HVAC companies come by to look at it. None of them could fix the problem, and one company tried to tell me I needed a whole new zone board and two new dampers for several thousand dollars. Islam came out, listened carefully to everything I told him about what the previous technicans had said, and then did his own thorough troubleshooting. It was over 90 degrees out, and he spent time up in my hot, tight attic crawl space inspecting the indoor zone system and checking the outdoor condenser. He kept me updated the entire time on what he was testing and finding. Through his diagnosis, he proved that my dampers were actually working fine and that only the zone board needed to be replaced. Before doing any work, he gave me a clear quote upfront that came out to hundreds of dollars--saving me thousands compared to the other company. He installed the new board, double-checked that all the zones, thermostats, and dampers were working properly, and didn't leave until the system was running cold. Islam was punctual, polite, honest, and extremely hardworking. If you want AC work done right with technical competence and transparent communication, ask for Islam at Nur HVAC. I'll definitely be hiring him again.
Purchasing a new furnace or HVAC system may not seem like a personal decision at first. Most people focus on the equipment itself, the price, the company’s reputation, and the research that goes into making the right choice. You interview several companies, compare features, warranties, pricing, and timelines, and eventually make a decision. But what you quickly realize is that you are also inviting people into your home to install a system you hope will serve your family for many years. The people doing the work matter just as much as the equipment they install. Nur HVAC Systems was one of several companies I researched and interviewed to replace my aging furnace, all of the ductwork throughout my home, and every register. This was not a straightforward installation. The furnace needed to be relocated, asbestos had to be professionally removed, and there were several other complexities that made this a challenging project. Nur was my final interview, and after meeting Fedor, I knew without hesitation that he was the right person for the job. After speaking with several companies, he was truly in a league of his own. He brought thoughtful, innovative, and cost-effective solutions that no one else had suggested. His experience and confidence immediately gave me peace of mind. The project began with the removal of old asbestos materials, coordinated by a team Fedor assembled and led by Antonio. They worked efficiently, meticulously, and safely, completing the job without a single issue. From there, the project moved on to removing the old furnace, ductwork, and registers before installing the entirely new system. Fedor’s team was nothing short of exceptional. Vitaliy, Leandro, and engineer Arthur were outstanding. When construction is taking place throughout both your basement and your main living areas, it inevitably becomes personal. Having these three professionals in my home was genuinely a pleasure. They worked incredibly hard, but they also worked intelligently. They were respectful, courteous, professional, and remarkably kind. What could have been a stressful and disruptive experience instead felt organized, comfortable, and surprisingly easy. Most importantly, the quality of their workmanship was outstanding. Every challenge that arose was handled with confidence and expertise. It was obvious that these men truly know their craft. I had complete trust in their abilities from beginning to end, and they exceeded every expectation. What initially drew me to Nur HVAC Systems was that I never felt like I was hiring a single salesperson or simply buying a product. I was hiring an entire team. A successful project depends on every person doing their part with excellence, and that is exactly what Nur delivered. From planning and communication to execution and craftsmanship, every member of the team reflected the same high standards. If you are looking for a company that combines technical expertise, integrity, professionalism, and exceptional customer service, I recommend Nur HVAC Systems without reservation. They didn’t simply install a new HVAC system. They earned my complete trust, and I would confidently hire them again and recommend them to my family and closest friends.