Qualtech Heating & Cooling is an HVAC service provider based in Dublin in the East Bay area. The company has a 4.6-star rating based on 94 customer reviews. For more information, visit qualtechhvac.com.
We had an awesome experience with Qualtech for a full HVAC and furnace replacement of our 20+ year old unit. I got a few estimates from local companies, and their pricing was really fair compared to the competition. Daniel was super helpful with the estimate, working within our budget instead of trying to upsell us. On install day, Eddie and Elijah were total pros, did clean work, and finished ahead of schedule. The office support was a huge standout too. Every time I called, I got Erika directly. She knew our case inside and out, so I never had to repeat our backstory. To make things even better, my wife and I had a baby right after the install. Erika was incredibly nice and accommodating, helping us coordinate everything with the city inspector so we didn't have to stress about permitting with a newborn. I highly recommend them!
The Qualtech team is A+, we recommend them to everyone who asks. We live in center city and it's hard to be sure you're getting a trustworthy group that will finish the job the right way. This team uses only the best brands and they are so on top of customer service. Al and team have kept us cool for the past 8yrs and in a real crisis moment (compressor down, family flying in the next day) they pulled out all the stops to find the part we needed in a neighboring state, pick it up and get the install complete before our family/guests landed. You can't go wrong here.
Awesome experience compared to any other HVAC in the area. They were thoroughly professional, on time and great value. Erika especially worked very hard to get our well-deserved heat pump rebate and team worked well to get everything done and the area was clean after the big install thru our master closet. Big Kudos to the entire team: our Consultant was Daniel, Project Coordinator Erika and our installation team was Elijah and Wilson.
We had a wonderful experience with Qualtech, which advised us and installed two Carrier low-NOx furnaces in out attic. Daniel talked us through our options and ultimately helped us select the appropriate equipment for our needs. Elijah and Erie did a really great job during the install and went above and beyond. Erika coordinated the entire job and was incredibly helpful and knowledgable on the phone and via email. Qualtech was recommended to us by experts in the HVAC industry as a very honest company with great training and service. My experience with them confirms they deserve this outstanding reputation. Thank you Qualtech team.
Be very careful with this company. The tech who came to service our AC unit was terrible. He only show up for about 10 mins and left, charged me $125. He didn't bother to thoroughly checked and inspect the unit. He said the wires were all disassembled. I told him that we had another tech came and inspected the AC unit. He replaced all the wiring. For safety concern, they left the wires disassembled intentionally. But when Qualtech tech came, he was like who disassembled all these wiring, I will have to charge you to hook up all these wiring again, it will take me a lot of time to do this. He didn't say anything about not able to diagnose the AC unit due to the wiring being disassembled, but instead without hooking up the wiring to test the system, he told me that we need to replace the whole unit, he was very sure that it's compressor issue. I clearly asked the tech what is wrong he said the compressor went bad. So I asked how much is the compressor to replace, he told me $5000. When I called into the office the next day, the tech told the office person that it cost $5000 just for the labor cost to replace the compressor, compressor will be additional. I googled the cost of the compressor, only cost $1200 to $3000 including part and labor. So I don't know how he came up with 5k just the labor cost. I also asked about the warranty, he told me that they don't do warranty job for Carrier. But they are actually authorized dealer for the factory Carrier. He denied to do work for carrier! Don't ever trust this company, this technician is pretty bad. They do not do a good job, and they want to charge their customer an arm and a leg. I would not use them!