Ridgeback Mechanical is an HVAC service business located in Petaluma in the North Bay region. The company has a 4.9 rating based on 18 customer reviews.
I’m just so impressed with Vince. He came out to look at my dead AC unit, after another company just gave it a cursory look and deemed it must be replaced. Vince was willing to look at all possibilities and consider alternative solutions and share information in a manner that wasn’t co descending. Super appreciate him!
Vince at Ridgeback Mechanical is an absolute professional. What sets him apart is not just his technical skill, but his genuine commitment to honest, customer-focused service. When my client was initially told their AC unit needed a complete replacement after 10 years, Vince took a different approach. Instead of pushing for an expensive new system, he carefully diagnosed the actual issue and successfully repaired the existing unit. His dedication saved my client significant money and demonstrated his integrity. Vince is consistently punctual, hardworking, and goes above and beyond to solve problems efficiently. He doesn't just do a job; he provides a solution that truly serves the customer's best interests. If you're looking for a trustworthy HVAC technician who combines technical expertise with genuine customer care, Vince at Ridgeback Mechanical is the professional you want. Highly recommended!
Vince came to my house, diagnosed the problem with my furnace, installed a new control board and now we are warm and toasty. Great service, great pricing and I recommend him 100%.!!
Vince exceeded all of my expectations! I had worked with another HVAC company that was quite unethical and did not resolve the problem with my refrigerator being so warm. Vince was a godsend! He immediately diagnosed the issue, and went above and beyond, running to the hardware store to get the part. He had my refrigerator up and running 30 to 40° cooler within an hour! Vince is incredibly fair, honest and an outstanding HVAC repair man. He owns Ridgeline, and it's very evident he takes great pride and care with his customers. I highly recommend Vince when you have any HVAC issues.
Vince was professional, knowledgeable and swift. He assessed our thermostat and found and solved the issue quickly and efficiently. So glad we called him.