Smart Heating and Air Conditioning

I had a great experience with Smart Heating and Air Conditioning. The team was professional, punctual, and very knowledgeable. They quickly diagnosed the issue and fixed it efficiently. Pricing was fair, and they took the time to explain everything clearly. Highly recommend their services for anyone needing reliable HVAC work!

I think it’s human nature to question your decision after a major purchase. We’ve all experienced that inner voice asking “did I make the right decision?” “Was I too hasty ?” But that was not the case this week when we had Smart Heating & Air Conditioning replace our home’s air conditioner. Both my wife and I are so pleased and confident with our decision. From my first contact with Susie about our appointment and then her follow up and updates, to having technician Juan show me exactly what the immediate problem was, and answering all my questions, even making a call to get one answer. I didn’t know exactly what we would decide, but I knew this company was special. I knew whatever we decided to do, we wanted this company to do it. My wife and I agreed it was best to replace our 23 year old system. Mike Jestadt, Smart Heating & AC’s owner, showed us the systems best designed for our size home. He looked at every vent in every room on both floors and explained why our old system was so overworked. He made our decision an easy one. And once the installation was being completed, Mike came to inspect the work his team, Benny, Jorge, Emilio, and Brandon, had done to make sure every detail of the job was perfect. One more reason we were so confident in our decision to trust Smart Heating & Air Conditioning.

Our (now-)previous 16 y/o Rheem HVAC system started showing it's age recently, so we decided to replace it (for that and other reasons). Despite being improperly sized and installed by a different company, it had a good run. I switched to Smart Heating and AC for our servicing and maintenance a couple years ago, and have been so happy with them, I knew they were the ones I wanted for a new system too! They are always on time, professional, knowledgeable, and come with such honesty and integrity, and for the install of the new system, nothing was any different. They installed a new Goodman Heat Pump system + new water heater, and all their work was so cleanly done, and you can see much of that from the included pictures. They put in a nice new air-handler breaker in the garage where none had been before and patched up that (and similar) wall-work so nicely. They also went above and beyond and also added new Intermatic surge protectors at both that breaker and the breaker for the outside heat pump (the part where the shining green LED is coming from). They added extra straps too + wrapped and taped up the new ducting so cleanly as well. There was a lot of suboptimal (to put it nicely) work done by the previous system installers, which they corrected. It was a lot of work going from a traditional simple single stage gas furnace and single-function outside AC condenser unit to a fully communicating variable HEAT PUMP HVAC system, but they finished after about 9 hours, and the system has been fantastic so far since! It was also nice going from a janky "behind the wall" in-the-basement MERV 8 return air filter setup from the previous install job, to a properly-installed under the air-handler MERV 15 system, which will result in a massive improvement in air quality (& filter change convenience). The actual outdoor heat pump is about 1/2 the size of the previous AC condenser unit, yet does both heating and cooling functions for the home AND is also very quiet, about 1/4th the sound level of the previous AC condenser unit it replaced. Plus, the inside temperature is now just a solid stable temperature throughout the house, whereas there would be much larger swings in temperature, especially room-to-room before. It also came with a super nice, full-featured, cloud-connected thermostat with a great app to control everything so easily from anywhere. In short, so far we are thrilled with everything about the install work AND new system! I want to end by giving a huge shout-out to the fantastic Smart Heating & AC employees who worked so hard and with such skill to do such a beautiful, clean, and solid install of our new home HVAC system: Jorge, Jesus, Ricky, & Benny are all amazing, and we are grateful to you all for all your hard work on our behalf. It definitely shows, and the system is running great and is such a huge upgrade from the previous system. They also were respectful of the home and cleaned up everything great before leaving! Zero complaints, only compliments and gratitude for all of them! Mike, one of the owners, who did the initial consult and design of the new system was also amazing, so knowledgeable, personable, with such honesty and integrity. You can instantly tell he's just a good guy who always just strives to do right by his customers, including by adding on some of his own above-and-beyond guarantees about the system and their install, and not just the manufacturer warranty. I'm so happy I found Smart Heating & Air Conditioning, and am confident we will continue to be taken care of so well in the coming years by the entire Smart team. Having this type of confidence is super-important when it comes to your HVAC system & water heater. You don't want to wait 2 days or have shoddy repairs that shorten your equipment lifespan, for instance. These are significant investments and critical functions for the home. Thank you to everyone at Smart Heating and Air Conditioning! Obviously, I strongly recommend them to anyone!

Mike from Smart Heating and Air Conditioning is an exceptional professional and an even better human being. He truly cares about his customers and is dedicated to helping you solve any HVAC issue with honesty, patience, and expertise. His knowledge of the field is impressive, and he always looks for the most effective, long-term solutions. I hired his team to rework our duct system in our home in Piedmont, and they did an outstanding job from start to finish. Communication – Mike and his team are responsive, organized, and consistent. They use technology effectively to keep you informed, whether it’s scheduling, updates, or notifications when a technician is on the way. Service – The HVAC crew was professional, respectful, and genuinely willing to help. They took the time to answer every question and made sure we understood the work being done. Quality – Mike oversees every phase of the project to ensure his team meets high-quality standards. He follows all codes and regulations and takes pride in delivering work that’s done right the first time. Cost – Pricing was transparent, fair, and clearly explained with no surprises. I highly recommend Smart Heating and Air Conditioning and would gladly work with them again in the future.

Juan R. P. provided excellent service. He was polite, professional, and very thorough while servicing our furnace. He takes pride in his work and represented the company extremely well. We’re very satisfied with the service and would definitely recommend this company to family and friends.