Accel Air Systems Inc is an HVAC service provider located in Santa Clara, South Bay. The company has a 3.8-star rating based on 10 customer reviews. For more information, visit accelairsystems.com.
Hands down one of the most professional, organized and responsive service provider that you can have for your business. Reasonably priced in the most expensive area to do business. Their Techs are very punctual, honest, professional and have great communication. I use their services for my company that struggled with HVAC problems for years due to extremely old units. The team at Accel air systems continues to support their repairs and we had very few issues the past year due to their experienced, thorough Techs and their great back office support. I use their PM contract service for quarterly inspection and replacing of minor parts like belts and filters. The Techs are always inspecting very thoroughly and finding problems that could cause a full out of service situations. Since we are a sales office, we can not have HVAC breakdown while our customers are in the office. Accel air made that happen for the last year. Even in the scorching hot summer day their Techs will show up and do the needed predictive repairs. I highly recommend to use for your business and I look forward to working with them for many years to come. Thanks AccelAir systems for keeping us and our customers warm and cool.
We had a good experience with ACCEL. The office was overheated and the PM called a company that was not able to diagnose the issue and then called in renforcments. When ACCEL arrived they asked a couple of questions and then went to the roof and quickly found the problem. While the part was not in stock they were able temporarily resolve the cooling issue and schedule a time to come back to finish the repairs. THANK YOU!!!
My property management company contracted Accel to repair a water leak to my store. Accel quoted $1,465 on 08/29 for the leak repair work which I approved to proceed with the work. Accel did the on-site repair work on 09/07 and confirmed the leak was repaired. However, we noticed the leak still there and Accel came back on 09/11 to correct the leak completely. Post the work, Accel sent 3 invoices: Invoice #1 for $1,465 (matched with the original quote) Invoice #2 for $615 (not approved or authorized by me) Invoice #3 for $1,492.50 (not approved or authorized by me) So basically, the same leak repair work cost went from the quoted $1,465 to $3,572. In their original quotation, there was term of "After completing the repairs, if we find that additional repairs are required during the operational checkout, they will be quoted at the time of discovery." However no new quotation was provided, but the huge invoices after the work! Accel did not even provide the service warranty regardless how many times I asked through my property management company or directly through Accel. I am sharing my experience with Accel here so other customers may take cautious on those "unexpected charges". I would not recommend this company at all!
Horrible business without doing anything they charged $560.00 . Air conditioner they installed in my business couple of years ago. It stopped working a month ago. Motor for the fan was not working , someone came and took a look at it and said old motor is not going to work anymore and sent an estimate of $3200 dollars that was not even included their diagnostic fee, which is $560. Also said that after putting new motor ,if it doesn’t work then they will let me know new estimate again. I was not really happy about their diagnosis, so I called someone else to fix the problem , he came and fix that old motor in less than 2 hours. My air conditioning is working perfectly now. I called this business about $560 dollar bill but they said that is their charge even though they gave me wrong diagnosis and about to change me almost $3500 dollars or even more. Please stay away from this business.
I have been using Accel for HVAC service for my four (4) medical imaging centers in Santa Cruz County. These are complex, heavily used systems especially those that serve our MRI units. Accel's service has been exemplary and we have relied on them exclusively. Dave Bailey is a shear genius when it comes to complex HVAC systems and his workmanship has always been exceptional.