Alfa Heating and Cooling provides HVAC service to the Bay Area, serving the Pittsburg and East Bay communities. The business has a 4.8 rating based on 17 customer reviews. More information is available at alfaheatingandcooling.com.
Alvaro from Alfa Heating and Cooling/HVAC has so far been very pleasant to work with. He explains the cause of my A/C issue and explains how he plans to fix it. He's nice to talk to, also.
I called on a Saturday and they had a technician out Monday morning. The technician was very professional. Completed the repair work in about an hour. Service charge was very reasonable. I would definitely recommend Alfa Heating and Cooling.
I wish I could give them a higher rating. My brand new air conditioning unit broke down in the middle of a heat wave, poor air quality from fires, and a global pandemic. My own warranty company couldn't come out for a week, which was consistent timing with all the other companies I tried to get out immediately to fix the issue. I called the owner of Alfa and within 24 hours, he was able to get a tech out to me, and he was so understanding and kind. The tech was on time, super nice, professional, clean, and fast. The entire appointment took 15 minutes. Love this company!
Alfa Heating & Cooling is one of my go-to vendors for my rental properties. Quality work, great communicators, timely and they take excellent care of both myself and my tenants. Highly recommend Alvaro and his team!
They are the best in the business, in term of HVAC contractor for residential unit. I am sure of it. Alfa installed new system in our house, 2 years ago, ie: condenser, heater, blower and had us setup for a dual zone system so upper and lower levels can be controlled separately. The installation went well, the crew was very professional and courteous. They also were very clean. This system comes with 10 years manufacturer warranty and 3 years labor warranty. The last 2 years some issues did come up (not contractor's fault): 1. An earthquake triggered the gas automatic shutoff. 2. The blower motor was defective, replaced at no cost by the manufacturer. 3. The capacitor blew out (defective), promptly replaced by Alfa at no cost. The most impressive things for us are how Alfa responded to the issues above. The owner responded the same day, 2 of those issues came up on Fridays late afternoon. The technician came in the next business day. They were even able to install the replacement blower on the Memorial Day. Keep in mind that all these calls are for warranty issues and they knew they would not make any money of them. If that's not the mark of an excellent customer service, I don't know what is. We will highly recommended Alfa to anybody who needs their residential heating and cooling serviced or replaced!