Dukes Heating & Air Conditioning is an HVAC service business located in Newark in the East Bay area. The company has a 4.4-star rating based on 20 customer reviews. More information is available at dukesheatingandair.com.
Kudos to Duke, Debra and the team! Great service, professional installation and great price for our furnace replacement in Los Altos. Duke has once again, delivered all that we could have asked for by a service professional. We recommend this company without reservation.
Last year the ac control panel was replaced. In less than one month, the NEW panel stopped operating. Service came and replaced the panel and was charged with the labor fee for replacing! Today the panel stopped working again after one year, fan won’t stop. I have no confidence in their parts.
The first time we called Duke’s about a year and a half ago, was for a general service on the heater we had such a great experience. So when we needed a heater repair this week we knew exactly who to call. Duke’s was able to make it out quickly, was patient to find, and fix our issue to get our heater back up and running. Will definitely recommend to family and friends.
We hired Dukes Heating to fix our furnace during cold spell this winter. On first visit the tech installed a new limit switch which had already been diagnosed by previous HVAC company. The work he did installing that limit switch caused our furnace control board to blow out. So he needed to come back now to fix that too. He gave me part # to order on Amazon , which I did. $300 part. Once he cane back and worked another hour he told me that part which he had asked for was wrong part. And again he charged me his hourly fee. So he told me he would order correct part and get back in touch . He never did. No return, NO call back, no reply. Nothing . He ignored about 10 calls and texts. So much for their integrity.
Thank you Dukes team. We have old furnace heater which had a problem. I called few hvac companies but most don't work with it. Not only dukes team knew about old floor heater but they sent the help right away. Jesus and his team is really friendly, skilled and they work fast. For us fixing the problem fast was more important then finding most economical quote, but we ended up getting really fast service and very reasonable cost. Looks like they do any kind of work related to heating and cooling and will sure give my business to them in future for related work.