Hug Plumbing Heating & Cooling Santa Rosa provides HVAC services in Santa Rosa, serving the North Bay region. The business has a rating of 2.9 stars based on 17 customer reviews. More information is available at hugplumbing.com.
Dan Hug arrived on time, did a proper inspection and ordered parts and came back within a few days of receiving parts and finished the install. No mess do excuses no delays. He is knowledgeable and left the place clean. I went through two other home warranty plumbers who made up excuses not to come back and finish the job once they got paid for the diagnosis callout. He’s g Plumbing honored their contract and commitment to complete the job and they communicate easily to keep me up to date on status of parts. Highly recommend Hug.
HUGE kudos to Dan from Hug Plumbing! He proved to be reliable, punctual, professional and saved us over ten thousand dollars from a misdiagnosis from other plumbing companies. He fixed our plumbing issues right away and alleviated all our stress by trying to come up with thousands of dollars we didn’t have. Super grateful for his work! Highly recommend.
Dan from Hug plumbing was INCREDIBLE. He diagnosed a problem that 2 other plumbers wanted to replace all my pipes for 10K plus to resolve. Dan found that it was a simple issue with the flapper in a toilet and NO walls needed to be cut into and NO pipes needed replacing for thousands of dollars. He refused to assume and did everything he could to find the issue. He didn't leave until he was completely sure the problem was eliminated. He was kind, timely, and followed up with me when i missed calling him back when i said i would. Very trustworthy and reliable guy! HIGHLY RECOMMEND him for plumbing.
Unexpectedly great experience We were put in touch with Dan at Hug Plumbing through a home warranty service. Dan was responsive, clearly wanted to help us solve our problem, and demonstrated in many ways his willingness to go out of his way to help. He's also obviously very knowledgeable and experienced. We had several details discussions about the technical issues, which I've never before seen a plumbing so interested to communicate. He solved the problem and we're happy with his service.
My mother’s home warranty company put us in contact with Hug Plumbing when the prior plumber that was assigned to fix a shower, leaking into a closet, was unable/unwilling to make the necessary repairs. I called and left a message right after the company was assigned and immediately received a text message from Dan stating he would get back to me as soon as possible. Dan called me within 20 minutes and scheduled an appt for the next morning, even though it was a Sunday. After making 2 different trips to the hardware store to find parts for a no longer manufactured plumbing system… for a 36 yr old mobile home, Dan was able to fix the leak which had rotted out the wall behind the shower. Dan was professional, helpful, friendly and knowledgeable, while keeping me apprised every step of the way. Thanks Dan!