Pelle Heating & Air Conditioning is an HVAC service business serving the South Bay area from San Jose. With a 4.8-star rating based on 131 customer reviews, the company provides heating and air conditioning services. For more information, visit pelleheatandairconditioning.com.
Brandon is our hero. He’s extremely knowledgeable, friendly, and honest. He put our family first and was very transparent with pricing and his service. He fixed our AC on the same day we called. He was incredibly patient when we couldn’t figure out how to access the roof. His quick thinking creatively resolved our problems and he even helped us improve airflow in our home, going above and beyond to make sure our family is kept cool. He made sure we had all the information necessary to maintain our system going forward. We learned that Pelle is a family business and we’ve experienced firsthand how Brandon brings pride to his family by serving the community with his expertise and care.
Pelle is one of the best service and installation businesses I've ever worked with. They provided excellent customer and technical services and were very responsive when I had questions. My house is old and every improvement isn't simple but Pelle made it painless. They took care of the building permit process which was a relief. Even when I had a system glitch caused by the Xmas morning storm, both the owner of Pelle and the office administrator responded to my voicemail to reassure me. Who does that on a major holiday?
Lead tech Charles recently completed 2 projects. The 1st is a trouble shooting project &.a new installation. I chose Charles because he proved his skills in both projects. Charles has demonstrated thorough technical skills & impeccable integrity & practicality - a rare combination. He installed. the latest model of a heat pump which is working perfectly & he & his tech Eric did a fantastic job in both projects. I give an A+ & strongly recommend Pelle for HVAC consulting installation.
As good as It gets!!! Pelle was fast, expert, and very clean. From first contact, Pelle's staff was highly expert in what has become a complicated field and with all the rebates, even buying is complex! There are a lot of rules. When Charles told me the installation would take one day, I remember thinking skeptical thoughts. But seven hours after Erick and his crew arrived, they were sweeping the floor and driveway, and putting the last of my 25-year-old system on the truck. Dependable, courteous, on-time, and professional at every step.
Jeff showed up on time. Explained to him our issues with our thermostat. He did through eval of our furnace and thermostat. Where the PM service made it 100% worth while were the questions he asked me about our intake vents and ducts. He gave me very advice about how our furnace is operating and how to help ensure longevity of our furnace. He even took the time to clean our intake vents and make adjustments. Pelle Heating and Air is solid. Thanks for the tips Jeff! Go to HVAC experts moving forward.