Specialty A/C Products

poor customer service - called spoke to ray on 12/11/2024 to get an estimate Adrian who does the estimates was on "lunch" between 12-2 and 1-3 called the next morning (today) same thing, Adrian was able to get on the phone this time, he would get my estimate out within the hour, (9am) called again at 12 again at 2:30pm-2:40pm Adrian is on lunch again something about a late lunch, it takes literally 2 minutes to provide an estimate on a system at any other parts house. terrible service. poor business tactics.. I will update my review once i hear back from there office.

For any A/C parts, this is the place. Contrary to another comment, as a non-contractor, I've bought parts for my A/C unit (blower fan and contactor) without a 'contractor license'. They were able to look up the correct part for an old (20+years) unit, and it fit perfectly. I'm sure they would have done an exchange if it wasn't the right part. A bit on the expensive side (-1 ☆), but at least it's local and I got the right part without hassle.

Even though it's across the bridge from most of my work, Specialty AC is your go-to place for all your Trane heating and air conditioning needs. Most of the time they'll have what I need in stock, and if not they're quick to ship it. It's always nice to grab a free soda or water, and popcorn too if it's available!

really bad customer service I had to call the trane corporation to complain about the horrible customer service well I said I was going to call and complain but I didn't. out of all the hvac distributors I have been to over the past 20 years I have never received such terrible horrible service I have no choice there the only trane wholesalers in co co county

Wonderful company to work with. When it was time for solar, these are the people we turned to. If they cannot do it, they know reliable people who can!