Atlas Plumbing & Rooter provides plumbing services in San Francisco and the SF Peninsula. With a 4.8-star rating based on 89 customer reviews, the company serves the local community. For more information, visit atlasplumbingandrooter.com.
Could not recommend Atlas more! I'd give them 10 stars if I could! Their communication is unmatched and they do great work. Santos has worked with us on a few different situations in our new home - some emergency (garage filling up from a backed up pipes) and some scheduled (installing a new toilet or clearing out our drains). He is always so professional, knowledgeable, on-time, and friendly. He goes above and beyond to make sure our questions are answered and gets in touch with us quickly if we have questions after he's left. The overall customer service is fantastic as well. I'm always able to connect with someone over the phone or by text very quickly. They really make stressful situations, like a burst pipe or a garage filling up with sewage water, feel a bit less stressful. Their pricing is very reasonable and worth it for the level of professional service! We will always be Atlas Plumbing & Rooter customers!!
I had a great experience with Atlas Plumbing! The team efficiently resolved my flooded drain and kept me informed every step of the way. My calls were answered promptly and I truly felt prioritized throughout the process. A huge thank you to Kevin, Jason, and the owner for their professionalism, expertise, and for going the extra mile to get everything taken care of. Thank you!!!!
Amazing customer service. Talk about perfect execution of intake, immediate scheduling, on time technician who was pleasant, experienced and genuinely helpful. Junior went above and beyond to find the leak issue, opening walls and even answered several calls after the visit to help me understand what he found while I was managing the repair remotely. The prices were reasonable and he was able to fix the leak same day. I called, immediately my call was answered. They scheduled me with in the hour. Technician found the issue and sent an invoice and was done in a few hours. Price was well worth it. Highly recommend for their service and value
We had a pipe burst unexpectedly in our front yard this morning and needed an immediate response to help fix this. Using Yelp's AI, we were plugged into 5 different service options and Atlas responded in minutes. After a couple of messages, they were able to make it out to our place within the half hour. Nelson was able assess the problem, give a great price, and immediately start working on it. It looked like a tougher job than most since the previous owners of our house had stucco'd over the fixture. Within a couple hours the job was done and water was flowing back through our house. I was very impressed with the response time, professionalism, and execution time. The next time we have a plumbing issue, Atlas will definitely be at the top of the list for who we are going to call.
Last night water heater went out. Called Atlas straight away and got a real person who got me over to Luis. Estimate within an hour, very reasonable pricing. Replacement scheduled this morning, in and out in 2.5 hrs. Shiny new water heater. Hot water again! Luis and Marcos are rock stars!!! Will continue to give business to Atlas.