Big Island Plumbing is a plumbing service based in San Rafael serving the North Bay area. The company has a 5-star rating based on 71 customer reviews. Visit bigislandplumbingco.com for more information.
We had a great experience working with Glenn at Big Island Plumbing. He was prompt, courteous, clean and respectful. He did a thorough inspection of our systems and gave us honest feedback. He's very knowledgeable, yet he is so down to earth that it felt less like a service call and more like having a friend or cousin over who happened to be working on plumbing. Thanks, Glenn! Highly recommend!
Tai is a pleasure to work with. He showed up and fixed our faucet within 10 minutes. We were considering buying a new one, debating about it for weeks before we actually called Big island Plumbing. We are so happy we made the call. Thank you, Tai.
Tai responded immediately to my request to check out a clogged drain and non-functioning sink disposal and arrived at the scheduled time. He worked efficiently to identify the problem and had a replacement part on hand to complete the repair during the same diagnostic visit. It’s been a pleasure to work with Tai and his partner Glen over several years, and we can always trust them to problem-solve and be honest and fair. Great customer service!
Tai came to replace our insinkerator. He did a great job!! He was punctual, efficient, tidy and very knowledgeable. He offered t help with future projects and will be back as we do some kitchen renovations. Also Big Island Plumbing has excellent computer communications with emails, plans and invoices. Overall very modern and customer friendly. Would give a 5 Star recommendation.
Big Island Plumbing really saved the day for us. They made the time to help us when an unexpected plumbing issue popped up. In addition to being responsive and thorough, they took the time to explain options and really made sure everything was working properly before they left. Thank you!