Billy & Sons Plumbing

I was very pleased with the whole plumbing service, from the friendly scheduling and helpful calls about earlier openings to the clear communication from the office and technicians. The team arrived on time and made the entire process easy and stress-free. Jay and Eduardo quickly found the source of the leak. At first I thought it was coming from the main kitchen drain line, but it turned out to be an ice maker water line. They repaired it fast and explained everything in simple terms. They also took time to go over my concerns and gave useful advice about possible future pipe line replacement and a water heater replacement when needed. On top of that, they fixed my garbage disposal so I did not have to replace the whole unit, which saved me money. I really appreciated that they focused on the right plumbing repair and did not pressure me into extra services. Jay and Eduardo were skilled, polite, respectful, and easy to talk with. Great plumbing service all around, and I would gladly recommend them and use them again.

We had a sudden drop in hot water from the water heater, and a plumbing company was assigned through our home warranty. I got a callback in under 10 minutes, and Bryan arrived at my door in about an hour, even around lunchtime. He ran the needed checks for the warranty claim, then completed a water heater flush and a tune-up service to help restore better hot water performance. Bryan was fast, easy to talk to, and very friendly the whole visit. He explained the plumbing work clearly and answered my questions about what the service would normally cost if I had called directly. From what I understood, the hourly plumbing rate was around 130, plus the water heater tune-up parts or kit, so the total for a couple of hours of work would have been around 300 or so. Through the warranty, I only paid my service fee, which made the whole repair even better. Overall, it was a smooth and professional water heater service experience. The plumber was helpful, efficient, and respectful, and I would definitely recommend them for water heater and general plumbing work.

I reached out to Billy & Sons Plumbing for a second opinion on a plumbing estimate after I discovered broken pipes that caused water damage in my home. From my first call, Pedro in the office was friendly, professional, and made sure I understood everything. Jay and Bryan came over to check out the problem and took the time to inspect everything carefully. They explained my options clearly and gave me a straightforward estimate. Bryan even went through a brochure with me to make sure I understood the repairs. After meeting with them, I decided to go with their team for the repair work, especially since other plumbers either didn't show up or wouldn’t even provide an estimate. Jay and Bryan returned to handle the job, and they were both courteous, hardworking, and paid close attention to detail. They really cared about the quality of their work and made sure everything was done perfectly. The price they gave me was much lower than what I was quoted by another company, and they finished the repairs quickly and efficiently. It was also nice just chatting with them—they’re both easy to talk to and made the whole process stress-free. I highly recommend this company for anyone needing plumbing help. I’ll definitely be calling them again for any future plumbing work at my house!

While I was away, a contractor at my home called to let me know there was a plumbing leak in the bathroom shower. Bryan and Pedro were sent out early the next morning to inspect the issue. During my phone call with Bryan, he clearly explained where the leak was coming from, went over a few repair options, and gave me straightforward estimates for the plumbing work. I approved the recommended repair over the phone, and he let me know the shower leak should be fixed within a couple of hours. That is exactly what happened. The repair was completed quickly, and the whole process was smooth and stress-free. Bryan and Pedro were professional, polite, and easy to work with, and they made sure the plumbing problem was handled the right way. I have used Billy & Sons Plumbing for years because of service like this. The team is always prompt, respectful, and focused on what is best for the customer. I really appreciate the fast response, clear communication, and quality workmanship on this shower leak repair.

I had a main sewer line backup and first called another plumber, but they spent about 45 minutes trying to snake the drain and then told me I had a major pipe break and needed a full sewer relining for a huge cost. I decided to get a second opinion from Billy & Sons Plumbing, and Pedro came out to inspect everything. He used a camera to clearly show me the line and explained that there was only one small issue that could possibly need attention later, but for now the sewer line was working fine. I really appreciated the honest plumbing diagnosis, the clear communication, and the professional service. I wish I had called Pedro first and would definitely recommend them to anyone needing sewer or drain help.