Challenge Rooter is a plumbing service located in Oakland serving the East Bay area. The business has a 4.5-star rating based on 24 customer reviews. More information is available at challengerooter.com.
I have worked with Challenge Rooter as my "go-to" rooter company for sewer line replacement work with the homes I list to sell. Chebo and his crew are friendly, professional and provide excellent service. For each job I refer them to, I receive a detailed recommended course of action with a reasonable cost estimate. My clients appreciate the service Challenge Rooter provides. First class!
I requested an inspection from Challenge Rooter for a sewer lateral. They told me the entire pipe needed to be replaced otherwise it wouldn't pass inspection. I decided to get a second opinion from another company who showed me the video and said the pipe was fine. I had the sewer lateral tested with EBMUD and passed. Glad I saved myself the $7,500 Challenge Rooter quoted me.
I was referred to Challenge Rooter for a broken sewer drain by a family member who has used their services, and they did not disappoint. Very professional, friendly and they got the work done very quickly.
Friendly, on time, and within the estimate. There were no surpised with testing, they communicated quickly and pro-actively submitted my Sewer Lateral compliance cert day-of completion without asking. Evelio was friendly and answered my questions patiently, thanks y'all!
I used Challenge Rooter for the first time four years ago when I had to do some major sewer lateral work on a home I had just purchased in Oakland. They did a wonderful job so I didn’t hesitate to contact them again when I needed to get a pre-existing sewer line permitted and inspected for a new ADU. The entire Challenge team — from the folks in the field to the staff in the office who coordinate the work — is highly knowledgeable, very friendly and easy to work with, and committed to helping clients get the job done right as quickly as possible. They are absolutely first-rate!