Discount Plumbing Rooter Services is a plumbing company located in San Mateo on the SF Peninsula. The business has a 4.9 rating based on 2992 customer reviews. For more information, visit discountplumbingrooterinc.com.
We hired Discount Plumbing to replace our aging hot water heater and were extremely pleased with the experience. The pricing was fair, the work was done well, and Tony and Colt showed great care and consideration for our building throughout the job. It was truly a pleasure working with them.
I had a leaking pipe under the sink that required cutting the pipe and soldering in a new section. The technician, Mike, was very knowledgeable and completed the repair quickly. The location was difficult to access and even required cutting a bit of the cabinet, but he still finished everything within an hour - truly a professional. On the downside, some basic soldering parts weren't available and had to be substituted, and the torch he used seemed worn out and in need of an upgrade. I would have given 5 stars, but the price ($600) felt a bit high for a one-hour job, even in one of the most expensive areas of the Bay. I know that people around here pay $700 for something as simple as replacing a showerhead, which makes it hard to argue for what I believe would be a fair price (around $300 for this type of work). Still, it was an urgent situation, and overall I'm satisfied with the service.
Tony S. was absolutely amazing. The job was unexpectedly an extremely difficult one, as Tony said “the job of the year”. But he was extremely professional, very respectful, very polite, and kept going above and beyond. He worked tirelessly for hours trying to clear the pipes, and he never complained. He was also so respectful when it came to the apartment and made sure to keep everything extremely clean and if anything got messy, he would immediately clean it himself. I don’t think I have ever met another guy as professional, earnest and hardworking as him. He was also honest and upfront about the cost, and very patient too. If you don’t get him to help you out, you are making a big mistake.
Our garbage disposal stopped working in the morning, and after we called, someone came out the very same day within the promised time window. We really appreciated that they put on shoe covers before entering our apartment. We worked with Josue and were extremely happy with the service. He explained everything clearly and made even the complicated parts easy to understand. He was professional, friendly, and efficient. We will definitely use this company again and highly recommend them!
"I had an outstanding experience with Discount Plumbing and their Plumber Lazaro A. We have had an ongoing problem with our kitchen plumbing for many years, and have used many different plumbers hoping for a solution. This most recent time, I finally decided to call Discount Plumbing. They dispatched their Plumber, Lazaro A. to assist us in solving our kitchen sink backup. Lazaro was on time and very courteous. After hearing my concerns, he tried a few fixes, then finally used a camera snake to do an inside the pipe inspection. He was super thorough, and pulled me over to watch the camera results as he did the inspection. Bottom line was that Lazaro was the only plumber that really took the time to find the problem. Lazaro was able to get started promptly on the repairs, and we are very pleased with the service, repairs and price. I would definitely recommend to everyone to call Discount Plumbing, as the customer service was top-notch, and our plumber Lazaro really exceeded our expectations. A very happy customer!