Drain Doctor

Isaac came out to fix a water main leak for us and did an outstanding job. He was early, friendly, and very professional from the start. He quickly diagnosed the issue, explained everything clearly, and got the leak fixed without any hassle. What could have turned into a stressful situation ended up being smooth and efficient thanks to him. He truly saved our weekend. Highly recommend Isaac if you’re looking for someone reliable and knowledgeable.

We had a plumbing emergency over the weekend, and from the first call to Drain Doctors, the experience was excellent. Vivian handled our case and sent Martin over on Saturday. He was punctual, diagnosed the issue, and provided a clear quote. When I expressed some doubts, Vivian immediately had Martin return in person to clarify every question we had. We ended up proceeding with a much larger project: pipe replacement and two clean outs. Martin and his team were professional, courteous, and always informed us before shutting off the water. When I needed to coordinate the city permit, a member of the office team reached out on Sunday to confirm our Monday inspection time. Martin and the team were back again to assist with the permit and left the place very clean. Throughout the process, Vivian was always available via phone or text. Highly recommend this reliable and professional team!

Did an excellent job with our plumbing work. He was punctual, professional, and clearly knowledgeable. The repairs were done quickly and correctly, and he took the time to explain everything. Highly recommended!

I’ve worked with Drain Doctors Plumbing on many residential and commercial projects, and they consistently deliver exceptional results. Their professionalism, attention to detail, and commitment to doing the job right the first time make them my top choice for plumbing work. They’re punctual, communicative, and always maintain a clean, safe worksites. Whether it’s new construction, remodels, or emergency repairs, Drain Doctors brings a level of expertise and reliability. I highly recommend them to anyone looking for a skilled and dependable plumber.

OK, this is overdue. Last month I noticed water on the garage cement floor and thought it was just moisture. After careful review I noticed that the water heater was leaking. I called four different plumbers to get estimates with Drain Doctor being the first one I called. A little history of my previous water heater is in order. in 2019 I was overseas, and the heater broke and leaked all over the garage damaging some important personal items. My girlfriend at the time called a plumber who installed a new heater and what a mess it was. That plumber used galvanized steel for the inlet and outlet of the heater lines. Routed the pressure relief pipe into the water heater pan rather than outside of the pan and installed my recirculating pump facing the side wall where I could not gain access. Additionally, the gas line reservoir was installed by the water heater rather than near the gas line valve coming out of the wall. There were no 2x4 boards in the back of the heater for earth quake bracing and the water lines were not earth grounded, all of which are city compliance requirement. To say the least it was a cluster F. When Bobby from Drain doctor showed up, he immediately pointed out the nonconformance of the water heater and gave me a bottom-line price from his standard pricing book which no other plumbers could beat. Some quotes were almost double and after negotiating with those plumbers they got close to Bobby's price which didn't sit well with me. So, I decided to go with Bobby and that proved to be fortuitist based on his efficient and compliant work. Bobby is a plethora of plumbing information or more like a Wikipedia of plumbing. He does have a laid back and straight forward attitude but don't let that fool you. He's the top gun in his industry. Anyway, I've read some of the negative reviews and in each case, there has been a unique set circumstance that all of us experienced in our daily life but over 99%+ of Drain Doctor reviews are very positive. I can't tell you how happy we are with his work and in fact our outside main water line inlet valve was broken, unbeknown to us and we had him come back the next day to fix that as well. I didn't bother getting other quotes because I knew Bobby would give us a competitive price but more importantly do the job right. Anyway, you can't go wrong with Drain Doctor and ask for Bobby. Bobby is your man. Lastley, I don’t usually write reviews, but I was so impressed with the work I was compelled to write about our experience. Thank you, John A.