Ernie's Plumbing and Sewer Service is a plumbing business located in Martinez in the East Bay area. The business can be found online at erniesplumbingandsewer.com.
Prompt, professional, and reasonably priced. Armando fixed our plumbing issue within 2 hours and took the time to explain what went wrong. Excellent service all around.
We’ve had the pleasure of working with Ernie’s Plumbing on several projects. George and the office staff are consistently professional, responsive, and easy to work with. Scheduling is smooth, and they always show up on time. Thanks Ernie’s Plumbing- we appreciate the partnership!
I called with a broken shower head. I was not told there is a $250 charge just for coming out. The website says “Free Estimates.” I would not have had them come out. George replaced the shower head and gave me the Senior discount. Then told me it would be $255! He apologized for having to charge me so much and informed me of the $250 just to show up. I called Ernie’s and was told that I was told of the $250 fee. He said they record their calls and I said “Wonderful! Listen to the call.” He refused. The call got “ disconnected” when I called back no one answered. I feel totally taken advantage of. New shower head cost me $255. Took less than 30 minutes. 😫
Used their service for my office to fix a toilet. Their office staff is not friendly. Their hourly rate is high and if you go over the hour by 1 minute, they charge you another full hour. They also charged us $65 for a toilet seat. What? I would not recommend.
The women i care for was charged 1,300$ to replace a outside double Headed spigot. No detailed receipts. They do not disclose how much your materials are. I wouldn't think a standard double headed spigot would cost 1,300$ to replace during the week before 4pm . The senior/disabled women I care for said she will not be using them again. I truly feel horrible that a company would take advantage of anyone but more over the elderly and disabled. Every reputable company I have worked with ALWAYS gives a detailed receipt of work , services and materials used. Unfortunately not this one .