GTO. Plumbing and Rooter is a plumbing service located in Richmond in the East Bay area. The business has a 4.9 rating based on 64 customer reviews. More information is available at gtoplumbingandrooter.com.
As a tenant (not responsible for financial obligations) I would say GTO is the best plumbers I’ve felt with. The are always responsive, reliable contractors. They always have great moods and go to all lengths to solve the issues. They have numerous different equipment I’ve never even seen before that they bring with them no rescheduling to bring more equipment like most companies. They go from the roof to the sewer to solve the problems with a smile on there faces. They were also nice to my out of control puppies that were getting in there way. I highly recommend them if you own or manage a property they will be great for your tenants and plumbing
Manolo and his Son of GTO provided EXCELLENT SERVICE! They were professional, courteous, respectful of me, (a 64 year old Woman, home by myself), our home and property and worked relentlessly to resolve our plumbing issues. Manolo provided me with easy to understand explanations about the problems with our system, what was required to resolve those issues and of his work at each step of the repair process. GTO also provided photos of the work/repairs to my roomate, via text, as he was at work and not able to be here while they were in our home both diagnosing the issues with our system and completeing the necessary repairs. This was crucial as my roomate was responsible for overseeing the process and providing payment on behalf of our landlord who lives several hours away. Manolo's documentation was so thorough that our landlord was able to sign off on the repairs and the payment at each step of the repair process! They resolved our issues in a more than timely manner and took great care to thoroughly clean up our property after finishing the repairs to our system. I CANNOT RECOMMEND GTO MORE HIGHLY!!! In a world where fewer and fewer 'professionals' take pride in their work and deliver fully on promises made, GTO/Manolo and his Son unequivocally stand head and shoulders above and they do so with GREAT INTEGRITY!! Moreover, as a Woman, it was refreshing to be treated as someone who is not only as capable as any man of understanding issues related to plumbing and home repair, but who also has the ability to make competent decisions with respect to resolving those issues. It was WONDERFUL working with them!! Don't hesitate! When you have plumbing issues, CALL GTO!!!!
We had a great experience with this plumbing team. They were incredibly nice, prompt, and professional from start to finish. They arrived on time, clearly explained the issue, and handled everything efficiently and cleanly. It’s such a relief to work with people who are both skilled and genuinely kind. We would absolutely recommend them and will definitely call them again for any future plumbing needs.
I called GTO plumbing and repair at 10:30pm one evening due to scary situation with my failing water heater. Manolo promptly answered my call and coached me on safety protocol. It was a very stressful situation and was so grateful that he responded so late in the evening. He came over the next day with his assistant to assess the situation. They were both very kind, prompt and helped reassure me that sure my home was safe. I will happily recommend this business to others in need of plumbing/household services!!!
We contacted GTO Plumbing to have a few hose bibs replaced and reoriented. Fast response and communication, extremely professional and they did an excellent job. So happy with them! Highly recommended. :)