Handy Plumbing Man, LLC is a plumbing service located in Mountain View serving the South Bay area. The business maintains a 4.9-star rating based on 1,458 customer reviews. More information is available at handyplumbingman.com.
Excellent Work & Service and Follow-through for a very complex sewer rebuilt project! We built an ADU on our property. During the Final Inspection the Town asked us to inspect the sewer line connected to the Sewer/Sanitary District main. We hired Handy Plumbing Man to do a CCTV inspection of our sewer line. The results were a total surprise -- the underground sewer pipe (later revealed to be about 400+ linear feet long before connecting to the main sewer line) was broken in many places, crushed by redwood roots in a few areas, roots blocking the drainage etc. The Sanitary District asked for a complete rebuild of the sewer. 1/3 of the sewer was in our property, but 2/3 was in Neighbors' properties. It means we have to dig the neighbors' beautiful yards and gardens to do the rebuild. Very complex work. Handy Plumbing Man's Jerry Barajas took on the challenge, worked with the Sanitory District, myself and the neighbors to propose a combination of trenchless (200') and one open trench section (about 15') rebuilding of the sewer pipes to minimize the disturbances and disruptions. They put in a very reasonably priced proposal (considering the complexity of the work), completed the heavy work in about 1 week, and took another 2+ weeks to help restore the neighbor's yard to the original conditions. We got our final permit as well as the approval from the Sewer District, and the neighbor was impressed with the work (From one neighbor: Everything was taken care of well. In the final walkthrough, Jerry even caught something that his team forgot which I didn't realize they forgot... They run an honest shop!). It is a great piece of professional work, with amazing results and timely communications & follow-through from start to end of the project. The company's work and Jerry's leadership earn our highest recommendation! (photos attached showed the open trench section and the restoration results after Handy Plumbing Man completed the work, in Neighbor's yard.)
Ismael repaired my tankless water heater. He arrived on time as scheduled and communicated with me effectively through text messaging. I like that he gave me three options for repair or replacement. I chose repair and he provided details about how long it would take to get the parts and scheduled a follow-up appointment and arrived on time. During the repair process, he took many photos to show me which parts were replaced and repaired. I would definitely recommend Ishmael for your repair or replacement of a tankless water heater.
This is the second time I've used Handy Plumbing Man, and once again they exceeded my expectations. They are always responsive, prompt, and their pricing is very reasonable. Damien was the technician who came out, and he was professional, honest, and genuine. He clearly explained what the problem was and exactly what needed to be done to fix it. There were no sales tactics, no unnecessary upselling, and no runaround like I've experienced with many other service vendors. I'm naturally very skeptical when it comes to hiring service companies, but Handy Plumbing Man has earned my complete trust. It's reassuring to know I can count on a company that values honesty, quality work, and excellent customer service. I highly recommend them to anyone looking for a reliable plumber.
The technicians you sent were courteous and professional. They provided an estimate at the time of their visit and sent it to me via email upon leaving my house. The estimate they provided was much higher than I expected so I decided to pass on their offer to do the work at the time of the visit, but it was great that they could do the work at the time of the estimate instead of trying to set up another appointment.
12/5/25 - Handy Man Plumbing helped me identify a clog in my sewer line with a thorough inspection. They gave me a competitive quote for installing a house clean out and cleaning the sewer line. The installation was done quickly and avoided messing up the yard. Highly recommended. 12/16/25 - Update. I decided to have Handy Man Plumbing replace my very old sewer lines under my house. Their quote was the most competitive. They kept our place clean during their work, sealing off our rooms from dust and covering the floors. They were very thorough, replacing all old GI pipes and even some old ABS pipes. While the scope of work was for "horizontal" pipe replacement, they did their best to replace as many "vertical" pipes that they could without opening any drywall (shower drains, toilet flanges). They also helped me repair some bad water supply pipes the noticed while doing their work. They didn't try to upsell me on trying to replace all my water supply lines, and with these repairs, said it should be good for a while. In all of this, they did not charge any additional fees for the extra work they did (i.e. needing to dig under two foundation walls, doing extra repairs, or needing an extra day of work). Highly recommended.