In & Out Plumbing and Construction is a plumbing service business located in South San Francisco serving the SF Peninsula area. The company has a 4.4 rating based on 147 customer reviews. More information is available at inandoutplumbing.com.
I had discovered water damaged to the ceiling of my garage from bathtub drain leak above. Vicente had provided evaluation and free written estimate. I was impressed with his respectfulness, honesty, confidence, and professionalism. He is detail oriented with his written estimate and my senior discount. Vicente was focused in providing my customer satisfaction and service. He spent 40 minutes with me including answering all my questions. He took the time to locate and verify with video taping where my bathtub drain was leaking through the broken spaces of my ceiling. Vicente exceeded my expectations. I had contacted his office and agreed to proceed with repair, replacing bathtub drain pipes (overflow, waste, and P trap). Vicente returned the next day with Eduardo, his assistant. They completed the repair, just under 3 hours, as he stated at first visit. Vicente and Eduardo kept the worksite clean, my garage and bathtub. They took their garage debris into their work van and declined to use my garage bin. They wore shoe covers each time when entering my home to the bathtub. I appreciate their respectfulness toward me and my property. Bonus: When they had left, I discovered that Vicente had fixed my slow flowing sink faucet, next to my bathtub, without my request or charge. Vicente had demonstrated excellence and exceptional customer satisfaction. I would request Vicente again for all my plumbing needs in future. Thank you, Vicente. You are special!
Very disappointing experience with In N Out Plumbing. Communication was poor from start to finish. The technician arrived late, and the issue was not properly explained before work started. Pricing ended up being much higher than expected, and I felt pressured instead of helped. The work area was also left messy after the service. I expected professionalism and transparency but unfortunately did not receive either. Would not recommend based on my experience.
In & Out Plumbing and Construction offers excellent service with professionalism and efficiency. The team was punctual, friendly, and highly skilled. They quickly diagnosed the problem, explained the solution clearly, and completed the work efficiently. The pricing was fair and transparent, and the quality of work was top-notch. Highly recommended for anyone in need of reliable plumbing and construction services!
Absolutely terrible experience. I would give 0 stars if I could. The technician failed to fix the plumbing issue I called about, left a mess behind instead of cleaning up, and still charged an outrageously high price for poor-quality work. I ended up paying a premium only to have the exact same problem and had to hire another plumber to fix it properly. This company seems far more interested in collecting payment than providing honest, professional service. Save yourself the frustration, time, and money—look elsewhere. I would never use them again and cannot recommend them to anyone.
Ashraf did a great job with my clogged toilet. He was professional and knowledgeable and had the problem fixed in 20 minutes. Easy to work with. And I've previously used In N Out Plumbing to replace angle stops and a kitchen faucet and they were great for that too!