Ivan's Plumbers is a plumbing service based in Palo Alto serving the SF Peninsula area. With a 4.8-star rating across 128 reviews, the business is well-regarded by its customers.
Best experience I’ve had with Ivan's Plumbers. They helped remove the old water softener and reverse osmosis filters left by the previous owner, then installed a new water heater and brought everything up to code. The plumber took the time to explain the work, check the connections carefully, and make sure the whole plumbing setup was working the right way. I really appreciate the hard work and attention to detail, especially during the warm Menlo Park weather. I’m also very thankful they offer payment and financing options, because that made it possible to get all of this plumbing work done without added stress. I highly recommend them not only for quality service, but also for peace of mind, honest communication, and the personal care they bring to the job.
We have used Ivan's Plumbers for several plumbing jobs and they have always done great work. They recently installed a water heater at our mother's house and also repaired a faucet issue in the master bathroom. Most recently, a tankless water heater was installed and the work was completed with real care and skill. Everything was explained clearly, the quote was honest, and the service felt professional from start to finish. It is not easy to find a dependable plumber in Menlo Park, but this team really stands behind their work, provides strong customer service, and goes above and beyond. I highly recommend them for water heater installation, faucet repairs, and general plumbing service.
i had some plumbing problems at my house, and a crew came out to handle them. one worker took care of the urgent issue right away, and then the team explained that the bigger plumbing work involved the septic system and old cast iron drain lines. after the permit was approved, the crew worked hard for several days. they removed the old cast iron pipes and replaced them with pvc, then installed the new septic tank and connected everything to the house plumbing system. i was really impressed with their effort, skill, and dedication to doing the job the right way. they were professional, polite, and very hardworking throughout the whole project. the communication was clear, the work area was kept organized, and everything was completed with care. i will be a long-term customer and highly recommend this plumbing company.
i went online to book a plumber for a routine drain snake and line check at our home in Menlo Park. the office called back right away and asked if we wanted an earlier appointment instead of waiting, which was a really thoughtful suggestion. i appreciated how proactive the dispatch team was and how they wanted to make sure our drains were taken care of as soon as possible. the communication was excellent from start to finish. we got follow-up calls with updates on the crew’s arrival time, which made the whole plumbing service feel organized and professional. when the technicians arrived, they carefully inspected the drain lines and found that the issue was with a secondary line, not the main sewer line. i really valued their honesty because they recommended only the plumbing work that was actually needed. the job took time and real effort since the lines had not been cleaned in quite a while, but the crew stayed patient and kept working until the drain flow was restored properly. while they were there, we also asked them to check the garbage disposal and kitchen plumbing under the sink. during that inspection, they discovered a badly worn pipe that needed replacement. we were very thankful they caught it before it turned into a bigger leak and caused more water damage. they explained the repair clearly, gave us a fair quote for the additional pipe work, and got started once we approved it. the plumbers made extra trips for the right parts and still stayed focused on finishing the repair the right way. even after a long day, they remained friendly, respectful, and committed to completing the job. they worked neatly, protected the work areas, and cleaned up well when everything was finished. the team was knowledgeable, easy to talk to, and took time to explain the drain cleaning and pipe repair process in simple terms. we felt they had strong integrity in both their pricing and workmanship. we will definitely call this plumbing company again for future drain, sink, and pipe projects.
Over the weekend I found a slow leak at the bottom of my water heater, so I called for plumbing service first thing Monday morning. They gave me a clear estimate over the phone for the new water heater and the full installation cost, which made the whole process easy to understand. They were also able to book me for the very next morning, and that fast scheduling was a huge help. The plumber arrived on time, was professional, and kept the work area clean from start to finish. He took time to ask the right questions, explain the repair and installation steps, and make sure I understood what needed to be done with the old leaking tank and the new unit. The whole job felt organized, smooth, and handled with real care. I am very happy with the plumbing service, the communication, and the overall quality of the work.