Plumbing The Bay is a plumbing service located in Hayward, serving the East Bay area. The business has a 4.7 rating based on 147 customer reviews. For more information, visit plumbingthebay.com.
Plumbing The Bay replaced our leaking 20+ year old toilet. Juan was our plumber, and he showed up on time, is very knowledgeable, friendly, and professional. Juan explained the issue and gave us a couple of options on how to proceed. Their customer service is also great. They followed up after the initial appointment and provided a detailed quote. We did not get a quote from another plumber, so I can't comment on how reasonable their prices are, but the workmanship and customer service were excellent.
Hello, I recently hired Plumbing The Bay to replace my water heater and troubleshoot a drain leak. Juan Garcia responded to the call, he called 30 min before arriving, had boot covers on, very knowledgeable and respectful. He gave me a very reasonable quote and was able to do the repairs the same day. Very happy with Plumbing The Bay and their great team.
Israel was very professional and determined to make sure that we were satisfied with the job he was doing. He made sure to communicate patiently through the entire process. He made sure that I understood everything including the pricing (which was very good) and all of the work that was needed. I highly recommend Plumbing the Bay! This was our first time having them and we will definitely be calling them again in the future. Highly recommended! Tameka - Alameda Park Apartments
An excellent company, responsive, fully staying within the original very fair and reasonable estimate in spite of the need to make several visits. Job accomplished, better than I hoped, by personal and helpful workers. Freely explaining and giving advice, I immediately trusted the crew. I was never disappointed. In spite of a part delay held to the original bid for several months, awaiting full completion of the job before even asking for a deposit. These are reliable professional people, extremely decent, honest, friendly and supportive. Such a relief to find them.They will do any next project I may need without hesitation. Thank you all from the office to the workers I am very pleased by our interaction.
Our service tech Jeremy Mills was excellent. Clear communications and strong work and service ethic. I thought the cost of the work (water heater replacement) seemed somewhat outrageous. But hey, it is the Bay Area and everything is outrageous. In the case of a failed water heater price shopping was pretty difficult. AND what was great was that this company responded to us right away and installed the heater the next day. I recommend them.