Smart Plumbers Inc. DBA Smart Plumbers & Rooters is a plumbing service provider located in San Jose serving the South Bay area. With a 4.8 rating based on 1,232 customer reviews, the business can be found online at smartplumber.com.
From the call for an appointment to completion of the work, I was pleased with the courtesy & professionalism. The young woman who arranged the appointment was sympathetic of my need & very helpful. The tech arrived within 30 minutes & described the work necessary & the cost quickly & clearly. When I said OK he began immediately & was finished in less than 2 hours. I am very pleased.
When the termite inspector said we had a lot of water under the house, I was like “what?!” And sure enough there was quite a crawlspace pond forming. Smart Plumbers came recommended by a neighbor, so I called them on the Sunday of Memorial Day and they had someone there the next morning. It took a few hours and a clever bit of plumbing to work around the new copper pipe not holding the soldering because we could not get the water to completely drain. But victory was achieved! It was not inexpensive, but it had to get fixed quickly (on a holiday weekend) and it was in the range I was expecting, so no complaints there. I would definitely use them again - but hopefully for something more planned! Fun fact: we had a power failure right in the middle of all this - not PGE’s fault at least. A memorable Memorial Day indeed.
Thank you Smart Plumbers. They provided the service very promptly although it was a Friday afternoon. In about two hours Federico arrived and fixed the problem with our sink quickly and efficiently. He left the work area clean like nothing happened. The communication with the dispatcher was very easy and clear. Everything was confirmed by a text message to avoid any confusion. I am going to use this company in the future.
I have hired Smart Plumbers over the past 10 years for a rental and my residence. My experiences have always been positive. Relative to the costs associated with plumbing, I believe Smart Plumbers has been affordable and I can depend on them for a quality job. For this specific job, Joe and Victor removed a water treatment unit and reconnected the main line in my home. In doing so they also installed a cutoff valve in the line accessible from inside my garage.
Problem: Gurgling noise under floor after flushing toilet. Had one overflow in past year. No blockages were found. Plumber used snake camera to visualize length of sewage drain. Discovered a marginal region in PVC joint with vent pipe that could cause temporary partial blockage of solid waste. No repair needed. Advised owner to double flush as needed. Toilet was not removable. Possibly stuck from floor tile cement. He used other toilet on same sewage line to run camera cable. Excellent diagnosis.