Star Rooter & Plumbing Inc is a plumbing service located in Hayward serving the East Bay area. The company has a 4.7 rating based on 172 customer reviews. For more information, visit starrooter.com.
We had Alex from Star Rooter & Plumbing come out and give us a free estimate. He and his team are the ONLY ones that had someone go all the way into the crawlspace and inspect the drain and pipes completely. And that was the FREE estimate. (We’ve had a few other companies out and most didn’t even peek into the crawlspace.) He also offered to send a camera down our clay pipe for free to assess any damage from our house all the way to the street. The inspection for our estimate was very thorough and included all of the issues I brought to his attention. Alex was patient and listened as I described the issues in my laymen’s terms. And was able to educate and suggest respectfully and in a way I understood. He gave us wonderful advice for our older home, wasn’t pushy about his plan but truly listened to our needs and hopes. The estimate was reasonable and fully encompassed our multifaceted project. He and the team helped reroute our dishwasher shut off valve, and was very careful with our cabinets and placed it with minimal upset to the cabinet’s function. The team replaced the entire cast iron drain from the kitchen to the bathrooms with new ABS pipe. And the team was able to adjust and fix the “stack” in the garage that fed and drained the washing machine and garage sink. They were kind enough to help me install a new sink and faucet so my garage set up is much more functional and looks amazing! I highly recommend Star Rooter and Plumbing. And am so grateful for their expertise and attention to my home.
We had a gas leak on our house line and needed repair ASAP as we were living without hot water! These guys came out right away, did the work quickly and perfectly. I was able to get PG&E back out the next morning to inspect their work to turn the gas back on — they even came out that next morning to double check the system was holding to ensure we’d pass inspection. The PG&E guy was impressed by their speed and work quality. Thank you Freddy and team!
I accidently found Star Rooter thinking it was another plumbing service. I have to say it was a great accident. Josh has been helping us out 100% and today we had another gentleman named Guillermo and wow he was also great. These individuals are very nice and they get the work done. I am glad they are fixing all of our issues. I highly recommend.
Josh and his crew were incredibly responsive, always answering the phone and returning calls quickly. When I had a major toilet leak, Josh immediately identified the issue and fixed it. He is highly solution-oriented and got us right back on track. Highly recommend!
Both my neighbor and I live in a 2 unit duplex cottage built in 1924. The pipes were super old galvanized steel pipes and water pressure was horrible due to the many decades of built up sediment. Josh and his team came and replaced ALL the pipes with copper pipes, all the way to the street water line. Water pressure has significantly improved. Josh is great and a has an amazing crew. Josh checked in a day or so later just to make sure everything was working properly. He will keep you posted on progress or any issues that pop up. Very professional and thorough. I highly recommend.