The Otter Squad is a plumbing service located in Pleasanton, serving the East Bay area. With a 4.9-star rating based on 49 customer reviews, the business can be reached through their website at ottersquad.com.
Otter Plumbing (Alfredo Andrew) was amazing. Farmers Insirance required a whole house monitor and shutoff valve Moen FLOW with pressure regulator and Otter got everything running perfectly. They also took care of some old plumbing needs- I would highly recommend them!!
I had an indoor leak on a home with the plumbing that was run through the concrete foundation. Several other bigger well-known plumbers had quoted me unreasonable prices and extravagant work plans. Alfredo came out and we found a clean, simple, straightforward fix that also sets me up for successful future upgrades. I felt so confident in him that I additionally had him install a hot water heater. Several weeks later I developed a separate independent link outside of my house, so I called otter squad right away. Once again, quick simple, straightforward fix.
So the bottom line is that the Otter Squad (formerly Ortiz Plumbing) was the bright spot in what has been a rough day. They responded IMMEDIATELY, came directly from another work site and fixed my shower that wouldn't turn off as well as the water valve to the house that also wasn't working!! Polite, kind, skilled and knowledgeable--this is exactly the kind of small business that you want to support. They had the ability to turn off the water from the street and worked quickly to solve the problem. They also offered to come back on another day to replace a corroded part free of charge. 1000% recommend.
Best plumbers around. They've helped me with a handful a problems over the years. I can't say enough good things about them. They have always been quick to get out and fix our issues, usually within 24 hours. They do great, reliable work. I can't imagine using anyone else for my plumbing needs.
The team was out within an hour of my call, small restaurant buisness. Fair price and got the job done superbly and even offered a follow-up (no cost) visit should it be necessary. Very professional. Also, high-end sewer pipe cleaning equipment and borescope camera gear.