The Otter Squad is a plumbing service located in Pleasanton, serving the East Bay area. With a 4.9-star rating based on 49 customer reviews, the business can be reached through their website at ottersquad.com.
So the bottom line is that the Otter Squad (formerly Ortiz Plumbing) was the bright spot in what has been a rough day. They responded IMMEDIATELY, came directly from another work site and fixed my shower that wouldn't turn off as well as the water valve to the house that also wasn't working!! Polite, kind, skilled and knowledgeable--this is exactly the kind of small business that you want to support. They had the ability to turn off the water from the street and worked quickly to solve the problem. They also offered to come back on another day to replace a corroded part free of charge. 1000% recommend.
Otter Plumbing (Alfredo Andrew) was amazing. Farmers Insirance required a whole house monitor and shutoff valve Moen FLOW with pressure regulator and Otter got everything running perfectly. They also took care of some old plumbing needs- I would highly recommend them!!
I had an indoor leak on a home with the plumbing that was run through the concrete foundation. Several other bigger well-known plumbers had quoted me unreasonable prices and extravagant work plans. Alfredo came out and we found a clean, simple, straightforward fix that also sets me up for successful future upgrades. I felt so confident in him that I additionally had him install a hot water heater. Several weeks later I developed a separate independent link outside of my house, so I called otter squad right away. Once again, quick simple, straightforward fix.
Otter Squad was able to provide same day service, explaining clearly my options and pros and cons of each. My plumbing professionals were courteous and friendly, were prepared for the project, and completed it with minimal disruption. I highly recommend them and will definitely call them again!
These guys are knowledgeable and have all the correct equipment. Our house has aging cast-iron pipes which the pipe joints were corroding shut There team were able to come in and installed a new cleanout that was not originally install on the house. The additional cleanout will allow to deal with future blockage which I doubt we need to do for a long time. Their hydro-blast did am amazing job. They are an amazing company and they know what they are doing. I recommend them 100%.