The Tankless Guys Plumbing & Rooter is a plumbing service located in Santa Clara serving the South Bay area. The business has a 5-star rating based on 168 customer reviews. For more information, visit thetanklessguys.com.
I can’t say enough good things about The Tankless Guys! We were dealing with what felt like a major plumbing emergency, and the stress level in our house was through the roof. I made the call expecting to leave a message or wait hours for help—but they responded immediately and arrived so quickly. That alone gave us instant peace of mind. From the moment they showed up, they were professional, courteous, and incredibly knowledgeable. They took the time to carefully assess the situation, explain what was going on in simple terms, and walk us through the options. There was no pressure, no upselling—just honest advice and a clear plan to fix the problem. Not only did they resolve our plumbing issue efficiently, but they also went above and beyond by checking on a few additional concerns we had and making sure everything was running perfectly before they left. The quality of their work was outstanding, and they made sure the area was clean and tidy afterward, which we truly appreciated. It’s rare to find a company that combines fast emergency response, expert craftsmanship, and genuinely caring customer service—but they absolutely delivered on all fronts. If you’re looking for reliable, trustworthy professionals who stand behind their work, I highly recommend them. 10 out of 10 service. We will definitely be recommending them to everyone we know!
so far so good. Came on time and addressed the issue. I was able to leave the house and they were very polite and actually wrapped up when i was not home. Finished the whole job in a day. Added extra work for themselves by getting rid of a pvc pipe that extended across the house for the sprinkler and instead attached it to the water line as it should. also attached sprinkler attachments that were there before and i understand they didnt need to. Also very plesent and polite. great work! very happy with it
Got exactly what we hoped for here. Our pipes needed a major fix, but we were moving out. Candidly, we just wanted to get the pipes into good enough condition to sell our house without scaring off buyers, and so the house inspector would agree that the primary issue was solved. There was a more extensive (expensive) fix that we would have pursued if we were going to continue owning the house, but this company agreed to try the simpler fix for us, so that the costs could stay lower. They communicated that the cheaper fix might not be possible, because it's hard to know the real condition of the old pipes before they are cut. But they committed to trying for a simpler fix. I really appreciated that they were willing to approach this based on our needs. I was worried they might choose the more expensive fix just to make the extra money. I never would have known whether they were fooling us, right? The fix honestly looks a lot better than expected for the price, so I am super happy we were able to work with these guys. We will use them again at our new place, since I feel they are trustworthy.
They were here on time and super friendly and professional. Highly recommend using their services. Came out for a service call. Fixed problem in the short term and will get quotes for the long term. Very informative and explained things well. I am super satisfied
Gert and Charlie arrived just on time for our appointment. Gert explained everything in detail on what the appointment would entail beforehand and what to expect. He also gave me some ideas on how to prevent future backups and ways to manage the waste water better. On entering the apartment units, they always covered up their shoes and cleaned up after doing their work. The picture is on the drain waste system at these apartments. They did 2 units. I will definitely be using them again.