Thompson Plumbing is a plumbing service located in Livermore in the East Bay area. The business has a rating of 4.4 stars based on 14 customer reviews.
Thompson Plumbing is the worst experience I have had with a contractor. Ryan came to look at my broken shower pipe and told me he was available to fix it the next day. I made the mistake of paying him up front. He never showed up the following day and only sent text messages with excuses. It has now been over a month, and my shower is still not fixed and I have not been refunded. I gave him many chances, but again and again excuses, he obviously never planned to show up. Untrustworthy and dishonest. Find a different plumber...this one will take your money and disappear.
I highly recommend Ryan at Thompson Plumbing because of his knowledge, work ethic and professionalism. Ryan always takes pride in his work and makes sure the job is always completed. I had a leak late on a Saturday and Ryan did not leave until the job was completed . That meant he was here until after midnight. That is dedication that you don’t see much of these days. I will always call Thompson Plumbing for my plumbing needs…GREAT service and very reasonable prices. What else could you ask for………
I called Thompson Plumbing out of the blue on a Sunday for a leaking water valve. Ryan did a great job replacing the faucet and our shutoff valve. High quality work. Very thorough. I am sure it was more work than he expected, but he didn't increase from the quote. I am truly grateful. Thanks.
Reached out to Thompson Plumbing late evening on a Saturday due to not having any hot water. They came out the next day, did an inspection only to find out we needed to replace our water heater. They gave us a straight forward honest and upfront expectation on cost and the work involved, and the owner even took their time on a Sunday, to stop by and give us an extra piece of mind! They got to work immediately, while also professionally face masked and socially distant, and at the end of the day we had hot water again! For new homebuyers, we were already disappointed about these immediate issues after dropping a ton on a home, but these guys worked with us, and we couldn’t have been any more grateful and happier with Thompson Plumbing! Highly recommended!!
My name is Richard Cote, a resident of Livermore CA. We experienced a flooding situation due to a blockage in a underground sewer pipe. I called at least 7 local plumbing companies, some returned my call but most did not. Ryan Thompson of Thompson Plumbing did respond and showed! I’ve been a licensed contractor all my life so I know what I’m saying if I recommend Thompson Plumbing. He went far beyond my expectations, he did the dirty work and stayed late into the evening until the job was done. He left the area clean and sanitized. Five Stars is not enough. Thanks again Ryan