Universal Plumbing & Rooter is a plumbing service located in San Jose, serving the South Bay area. The company has a 5-star rating based on 58 customer reviews. For more information, visit universalplumbingrooter.com.
Amazing job installing a new water heater. My old one was having scary misfires after 13 years, and Martin was able to come quickly ans fix it the same day. He suggested replacing it given its age and also replaced the existing lines and exhaust vent. Will definitely call Universal again, thank you!
Martin was great to work with. He took the time to communicate with me and show me photos to verify all the work that was done. Everything was cleaned up and completed in a timely manner. I highly recommend Martin and Universal Plumbing.
Martin and Manuel from Universal plumbing were fantastic! They helped work around an issue with third party scheduler via Lowe’s that kept dropping the ball on our toilet installation appt. They were friendly, knowledgeable, did great work, provided good advice for future and fair pricing. Will definitely keep them in contact list for future jobs. Recommended!
Thumbtack connected us when I found myself in an alarming situation. Our kitchen sink was leaking and my husband tried to repair it only to make it worse! Martin was the first company to respond and said he could be here within the hour. He was so professional, such a great communicator and very responsive to our needs. The repair was completed promptly, taking less than an hour. A few days later a small leak at the base of my new faucet appeared. I called them right away because they guarantee all their work. Martin returned with a smile on his face and replaced my entire faucet with an upgrade to ensure the problem would not occur again! It is rock solid now and I am thrilled! Great customer service! I would highly recommend Martin and the team at Universal Plumbing. Thank you so much for your help.
This is the second time that I have used Universal Plumbing and had the pleasure of working with Martin both times. The first time I had ghost flushing toilets which I had TWO different plumbers address and it wasn't until Martin came out that the problem was finally corrected. This time around I had a leaking garbage disposal, which was replaced by Smart Plumbers previously. I hadn't noticed the leak until a can which I kept under the sink for cooking grease disposal was full when I took it out. I was confused and then I realized it was water. I didn't bother with Smart and just called Martin. I scheduled for today, got a call and he arrived. Upon inspection he said that it had not been tightened properly. Seriously!? He told me he could tighten it but I opted for a new one. I appreciated that he didn't come out and say it needed replacement. Super nice people and great work. Sometimes it's better to go with the smaller guys. Highly recommend!