Universal Plumbing & Rooter is a plumbing service located in San Jose, serving the South Bay area. The company has a 5-star rating based on 58 customer reviews. For more information, visit universalplumbingrooter.com.
Amazing job installing a new water heater. My old one was having scary misfires after 13 years, and Martin was able to come quickly ans fix it the same day. He suggested replacing it given its age and also replaced the existing lines and exhaust vent. Will definitely call Universal again, thank you!
Thumbtack connected us when I found myself in an alarming situation. Our kitchen sink was leaking and my husband tried to repair it only to make it worse! Martin was the first company to respond and said he could be here within the hour. He was so professional, such a great communicator and very responsive to our needs. The repair was completed promptly, taking less than an hour. A few days later a small leak at the base of my new faucet appeared. I called them right away because they guarantee all their work. Martin returned with a smile on his face and replaced my entire faucet with an upgrade to ensure the problem would not occur again! It is rock solid now and I am thrilled! Great customer service! I would highly recommend Martin and the team at Universal Plumbing. Thank you so much for your help.
This is the second time that I have used Universal Plumbing and had the pleasure of working with Martin both times. The first time I had ghost flushing toilets which I had TWO different plumbers address and it wasn't until Martin came out that the problem was finally corrected. This time around I had a leaking garbage disposal, which was replaced by Smart Plumbers previously. I hadn't noticed the leak until a can which I kept under the sink for cooking grease disposal was full when I took it out. I was confused and then I realized it was water. I didn't bother with Smart and just called Martin. I scheduled for today, got a call and he arrived. Upon inspection he said that it had not been tightened properly. Seriously!? He told me he could tighten it but I opted for a new one. I appreciated that he didn't come out and say it needed replacement. Super nice people and great work. Sometimes it's better to go with the smaller guys. Highly recommend!
Saturday visit to my mom‘s turned out to be a plumbing problem. Called several companies and only universal plumbing was able to give come out in a reasonable time. When Martin showed up, he diagnosed the problem and we discussed options. Martin spent the time to make sure the job was done correctly and with a 30 day guarantee. I am very happy with the pricing and with the way, Martin showed concern to get the job done for us. I would highly recommend Martin and his team from Universal plumbing for anyone looking for a quality company!
Martin was very professional and discussed options on my plumbing job. He suggested the best option from point of view of functionality, asthetics and cost. Once aligned, they were very quick and got the job done. Highly recommend him and his team.