ARS Roofing & Gutters is a roofing service provider located in Santa Rosa serving the North Bay area. With a 4.7-star rating based on 82 customer reviews, the company maintains a strong reputation in its local market. More information is available at arsroofing.com.
Apologies for the long review, but I want to make sure folks have details. I had my roof replaced in July 2025 by ARS Roofing, and I can’t recommend them enough. The team did an incredible job—top-quality workmanship that not only protects my home but has visibly enhanced its overall curb appeal. For anyone going through the reroofing process for the first time (like me), here’s what I learned and why I’m so glad I chose ARS: 1. A Company That Truly Cares ARS isn’t just a roofing company—they care deeply about their customers, their employees, and even your neighbors. From the very beginning, they made communication easy, all the way up to the CEO if needed. I received a thorough inspection, clear and detailed bid materials, easy payment options, and great educational “leave-behinds” to help me understand the process. Pricing is customized to each home, so I won’t share numbers here—but I can assure you the bid was fair and transparent. 2. A Professional and Respectful Crew Work started June 30 and wrapped up July 7. About five roofers were on-site every day, showing up early and working diligently. I was impressed by how they cleaned up daily—I even checked my cameras, and they never left debris around my property. They treated my home like it was their own. 3. Thoroughness Over Speed My 1,600 sq. ft. home required a full demolition down to the plywood. The crew inspected every inch, discovered areas of dry rot, and walked me through their findings before repairing them properly. This level of care reassured me that the job was done right. While some companies advertise “one-day roofs,” I now believe rushing can lead to oversights. ARS took the time to get it right, and I feel confident my roof will last decades. 4. Start-to-Finish Excellence Once the repairs were done, the reroofing itself was efficient but highly detail-oriented. ARS coordinated the city inspection after completion, and even the CEO came by personally for a walkthrough—explaining how I can help maintain my roof for up to 50 years. 5. Giving Back to the Community To top it all off, I later learned that part of my payment supported the LIME Foundation, a nonprofit ARS partners with. Knowing that my project contributed to a philanthropic mission made the experience even more meaningful. Final Thoughts ARS delivers on quality, communication, professionalism, and heart. For anyone considering a reroof, I can wholeheartedly say you’ll be in good hands with ARS Roofing. Images below are of: 1. Demolition, 2. Construction, 3 &4. Final product. Thank you to the ARS Team - Kristen J.
ARS was absolutely professional and helpful in their service. The roof inspection included time to ask questions and explore options. The roof repair itself was done expertly and they even made sure that the cleaning of the roof was done by buying additional equipment when they perceived it was needed. After the work was completed, they spent extra time answering further questions I had to my satisfaction. Highly recommended!
ARS spoke with me on Christmas morning and had a crew out to us the following morning to inspect a roof leak. They discovered that a recent gutter cleaning we had done by another company did not do a thorough job and left a massive amount of debris in our gutters. They got right to work getting all the muck out of a very hard to reach spot and provided us before and after photos which show what a great job they had done. Some other companies may assume it’s ok to cut corners if the work in not in a visible spot, but not ARS. They saw the issue from the moment they arrived and showed us the finished product which was amazing! They’ve earned a lifetime customer!
Letitia at ARS Roofing facilitated a competitive and informative quote quickly and with excellent customer service. They are experienced, knowledgeable and professional, at the top of their industry. Highly recommend!
ARS Roofing and Gutters is hands down the BEST roofers I have ever used. They are professional, knowledgeable, and completely trustworthy. Letitia took the time to meet with me and explain the services I needed. They worked extremely well with my solar provider who needed to remove the solar panels and standoffs. I did not understand the significance and value of working with a "Master Builder." The quality of the workmanship was at the highest standard. They communicated with me throughout the duration of the project. I HIGHLY recommend ARS!