Dazzle Roofing & Repair is a roofing service based in Santa Rosa serving the North Bay area. The business has a 5-star rating based on customer reviews.
My insurance company insisted I redo my roof or they would stop coverage even though my roof had some time on it. So, reluctantly I went on the hunt for roofers. I ended up with 4 bids. Crandall was by far the most reasonable. Additionally, they showed up on time with each appointment, were professional and courteous. Great communication. They addressed all the concerns about my roof (I needed a attic vent at the top pitch) and they acted like that was no big deal where the other companies acted like it was a big add on- like a whole different project. They dropped off big samples for me to choose which was very helpful. They didn’t make any excuses about the steep pitch of the roof like the other companies- to them it was just part of the job. The roofers were on time to install the roof, took care while doing so, and really hustled. They were done in less than 2 days. Additionally, the cleanup was pristine. No loose nails or trash laying around. I am more than satisfied and recommend them to anyone who wants a quality roof for a very good price and on budget with no fuss. Excellent company. They have years of experience, integrity and it shows.
We recently retained Crandall Roofing Inc to re-roof our home. I give then 10 Stars! Mike DeSouza patiently walked us through the many options and decisions to replace the underlayment and a clay tile roof with a concrete tile roof, aesthetic choices, gutter options and more. Mike and Jeff managed to get us on the schedule to avoid rain and expedited tile samples and ordering the actual tiles at lightening speed. The Crew run by Alicio was professional, hard working, and on schedule. Daily they kept the work site (our home) clean of trash, nails and debris. The repairs to rot or termite damage that was discovered after the demo was quickly repaired. And the cost was fair. I highly recommend Crandall for roofing jobs. I can only wish all contractor experiences are this rewarding.
We had a great experience with Crandall Roofing from start to finish. Their communication was thorough and professional, making the whole process seamless from the initial quote to scheduling. They gave us multiple options at different price points so we could find a solution that fit our budget, and knowing they are Diamond Certified with extended warranty options gave us peace of mind. The crew on-site was efficient, clean, and great about keeping us in the loop on their progress. Afterward, they even sent over a detailed link full of project info and photos for our records, which was a really nice touch. A special thanks to our sales rep, Wayne, for helping us out and guiding us through the whole project.
We recently had our roof redone with Crandall Roofing. They were spot on time, did the demo in the first day and finished by the third day, as promised. They clean up after each day, and their staff are very nice and explained the work each day.
Crandall Roofing replaced my roof and I couldn't be happier with the whole experience. From start to finish, every aspect was exemplary. Mike DeSouza was my primary contact and made all the difference. He handled the initial estimate, walked me through the bid process, and answered every question on the days the job was underway. His customer service was incredible and his patience was something else—he never rushed me and made sure everything felt right before we moved forward. He became a trusted partner throughout. The crew was outstanding too: friendly, professional, and they kept the job site remarkably clean. The follow-up impressed me just as much—before I paid anything, I had the option to do a walk-through with Mike to make sure everything met my expectations, and the scheduling team was courteous every step of the way. If you need a new roof, do yourself a favor and call Crandall Roofing—and ask for Mike. Highly recommend.