General Roofing Co. is a roofing contractor serving the Oakland and East Bay area. With a 4.4-star rating based on 39 customer reviews, the company can be found online at generalroof.com.
Price, Quality, Service: It is said you can never get all three. Well they are wrong Jesse of General Roofing provided all three. The service was way above excellent and the quality of the work was superior while the price as compared to other quotes was much better.
I never thought putting on a new roof would become an enjoyable experience. I have highest praise for Bill Richards and the whole team from General Roofing. Everyone I met and interacted with, from administrative and scheduling assistance performed by Marissa to the efficiency and professionalism of Juan, the crew foreman, was of the highest level. Due to some of the intricacies of the job, 3 layers of past roofing materials, an attic with blown insulation, landscaping that needed to be protected, and the unknowns of a house built over 100 years ago, we were cautious about who we would hire. After five different roofing companies gave estimates, all reputable and competent, we chose General Roofing. They have been in business for almost 100 years and for good reason. Bill Richards not only provided the most in-depth explanation of what was needed but was the only contractor who designed a novel solution to the landscaping issues we presented. Of the five estimates we received, they were the most comprehensive in the scope of work performed, highest in quality of materials and workmanship (diamond certified), customized for our particular needs, and price competitive. That’s a formula that can’t be beat. And their follow through and execution was consistent with their promises. The project was done on time, with consistent communication, and daily clean-up. All my questions, some pretty minor, were answered promptly and respectfully. And as I said, everyone was enjoyable to work with. We offer our highest recommendation. Alan Briskin Jane O’Brien
We had old leaking gutters and a leak in our roof. Felipe from General responded quickly and provided a reliable, accurate quote for installation of a new roof and gutter system. The crew completed the job in a timely manner and kept me up to date with their progress and on any changes required. Very happy with the complete job and would recommend General Roofing Co.
Bill Richards was excellent to work with, always available, answered all of my questions, and explained every step of the way. The crew was neat and efficient, and they finished the job quickly. The staff at the General Roofing office was also friendly and efficient when it came to billing and paperwork, and a pleasure to work with. I interviewed more than one company, and I am glad that I chose General!
I contacted 17 roofers. Five came to look at the job, and four of those submitted an estimate. I selected General Roofing. Bill Richards was first to bid, understood the issues, was patient and professional throughout. Their bid was not the cheapest, nor the most expensive, but they did an impeccable job efficiently. I would engage them again.