Golden Heights Roofing is a roofing contractor serving the Concord area in the East Bay. The company has a 5-star rating based on 33 customer reviews. For more information, visit goldenheightsroofing.com.
I worked with Tom Ross, who was an exceptional project manager. Gave me a quote on the spot and was a clear, consistent communicator throughout the project. Golden Heights was the first of three bids and ended up being the most cost effective I couldn’t be happier with the installation of my roof.
We have a large roof with several different sections, so I expected the project to take longer than it did. After the old roof was removed, they replaced a few damaged sheets of plywood, installed new synthetic underlayment, and upgraded the attic ventilation before the new architectural shingles went on. It was a major investment, but seeing everything rebuilt the right way made it well worth it.
What can I say that hasn't been said. Etan and his crew are top notch, going above and beyond to make the process smooth. Etan gave me a good estimate, comparable to others. But had a better warranty. And encouraged me to visit a current site to see the process, although I did not. Once ready, the crew arrived within a few days. They replaced the roof by the end of the da, with repairs. And were very conscious of my several vehicles and property. Clean up was done the same day. Etan returned within a couple of days and inspected it. Noting the improvements of bringing it up to code. He even ensured a refund when I overpaid. I have already and will continue to recommend them to anyone in need of a roof.
Last week they did my whole roof in Santa Rosa. They did my whole roof in 4 days. On the invoice they put the full payment schedule so I knew exactly how much I was going to be paying the whole way through (down payment, after demolition, after materials delivered, etc). They made it very clear. I had five estimates and nobody else made it super clear exactly how much I would be paying. I worked with Eitan Rafael. He communicated with me two or three times a day when I needed to know what was going on (because it was my rental house and I wasn't there) and what he promised, he delivered. I was very happy with Eitan and with Golden Heights Roofing. I give them five stars.
Our house needed a new roof for insurance purposes, so we obtained several quotes and met with representatives from different roofing companies. Each explained their services, but none truly stood out at first. One day, while walking down our street, I noticed a roofing crew working on a neighbor's house. I was amazed by how professional and efficient they were. I saw the company name was Golden Heights Roofing, so I contacted them and later met Tom. He explained the materials and the entire process very clearly, and I immediately felt this company was trustworthy, and I was right. When the work began, the crew worked incredibly hard from morning until sunset. We were truly impressed by their dedication. Having built two ADUs in recent years, along with many country cottage renovations, we understand how construction work usually requires a lot of time and patience. However, with Golden Heights Roofing, we didn't need either. Their work was fast, highly professional, and very well organized. They were considerate, respectful, and cleaned the area around our house thoroughly after each day's work, so well that it was even cleaner than before. Now we have a beautiful, shiny new roof. If you are considering a new roof, I highly recommend contacting Tom at Golden Heights Roofing. You won't regret it, you'll be completely satisfied with both their work and your new roof.