Knowland Roofing Pro

From start to finish, working with this roofing team in Oakland was a great experience. This family-run roofer made the whole process feel personal, and their attention to detail was excellent. colin handled all the insurance paperwork, which can be confusing, and we really appreciated the help. The price for our roofing project was in line with other bids we received. Together, keith and colin helped us choose the right shingle color to match the brick on our home. bentley clearly explained the new ridge vent and roof vent system they would install. They kept us updated on the schedule, even when rain delayed the start of the job. Once rescheduled, the roof work was mostly completed in one day. They also replaced our gutters and added gutter screens to help stop leaves and debris from building up. When the job was done, they cleaned up everything very well. After the project was finished, we had heavy rain in Oakland, and it was great to see the new gutters draining water exactly as they should. It had been a long time since our roof, vents, and gutters all worked together this well. i love our new roof, and it looks great, works great, and was a very smooth process from beginning to end.

I spent months calling for roofing estimates, and several roofers said they could not repair one problem section of my roof. Then I found a roofing company that gave me a fair quote, a solid warranty, and clearly knew roofing work inside and out. They explained that the area I was worried about would not be an issue for their crew to fix. I also wanted quality shingles for long-term roof protection, and they offered high-end roofing materials with good options to choose from. I picked GAF Timberline HD shingles, which was what I had wanted from the beginning. Keith, who handled the office calls and scheduling, made the whole roofing process easy and was very helpful from start to finish. Keith was always kind, responsive, and kept everything organized. When my roof leak suddenly got much worse, I called right away, and they moved my roofing job up as soon as possible. The installation had been expected within a couple of weeks, but they were able to get the new roof done quickly once the rain cleared. The roofing crew worked efficiently, and I felt confident that my home was in good hands. I am very happy I chose this roofer and feel like I made a smart investment. Now when it rains, I do not worry about leaks anymore, and I feel much better knowing my roof is strong, secure, and built with quality materials.

I recently hired a roofing team to replace my home's roof after wind and storm damage. Everyone on the crew was friendly, skilled, and professional from start to finish. Philip was especially helpful with the insurance process and worked hard with the carrier to help get the remove and reinstall of the gutter guard system covered as part of the claim. I was also worried about my yard and garden during the tear-off and roofing work, but the crew took extra care to protect the landscaping and keep the area as clean as possible. I really appreciated the attention they gave to those details. In addition to the roof replacement, they handled repairs to water-damaged drywall in my garage and repainted the garage ceiling, which made the whole project much easier for me. Philip kept me updated throughout the job, including the work schedule, delivery timing, and progress with the insurance claim. The whole roofing process felt smooth, organized, and stress-free. I highly recommend this roofing company to anyone needing roof replacement, storm damage repair, gutter system work, or related exterior repairs. They were truly easy to work with and did a great job.

We could not be happier with the roof repair, even though we wish the leak had never happened during the storm. From the first live person answering our call late that weekend evening to the inspection and quote soon after, the whole roofing process was excellent. Keith and the crew were professional, responsive, and easy to work with from start to finish. The repair was completed quickly, and communication stayed clear and steady the entire time with drone photos, text updates, and phone calls. They explained the condition of the shingles and flashing in simple terms, which gave us a lot of confidence. It was very reassuring to know our Oakland home was in good hands, and the finished roof work looks great. Five stars for sure!

I had heard that roof replacement can be a tough, messy project and that many roofing contractors get complaints for poor workmanship and weak customer service. Because of that, I was a little uneasy when I started calling roofers about replacing the flat roof on my son’s home. I’m very glad I chose Knowland Roofing Pro because the whole experience was excellent. Jalen was professional, dependable, and focused on quality from start to finish. Even with a busy schedule, he worked around my timing needs and was able to get the roofing job started sooner than expected. The crew was skilled, organized, efficient, and easy to talk to. They answered my questions clearly and handled every concern with care. Once the old roofing material was removed, they found several rotten roof boards underneath. The crew replaced all of the damaged wood the right way and kept the project moving smoothly. They also removed and reinstalled two skylights after noticing they had not been set properly before, which helped protect the roof system and flashing from future problems. That extra attention showed real pride in their roofing work. When the job was finished, the cleanup was excellent and the property was left very neat. The new flat roof looked great, and the finished work gave me real peace of mind. I also asked about a small detail on one skylight flashing, and Jalen reviewed the photo I sent and explained it well. Even so, he still had the crew return quickly to add extra nails just to make sure everything looked perfect and fully secure. That kind of follow-up, care, and commitment to customer satisfaction is rare, and it made this roofing experience even better.