Rooflow Roof Repair & Installation is a roofing company serving the Pleasanton area in the East Bay. The business has a 5-star rating based on 106 customer reviews. For more information, visit rooflowca.com.
I recently had a new roof and gutter system installed, and I couldn’t be more satisfied with the entire experience from start to finish. From the initial consultation through project completion, everything was handled professionally and efficiently. The team took the time to explain the materials, timeline, and process in detail, which made me feel confident in the decisions being made. The quality of workmanship is outstanding—the roof looks fantastic, and the gutters are installed cleanly and function exactly as expected. A special mention to Lidor, the project manager, who was exceptional throughout the project. He maintained clear and consistent communication, kept everything on schedule, and was always available to answer questions or address any concerns. His attention to detail and commitment to ensuring everything was done right really stood out. The crew was punctual, respectful of the property, and did a great job with cleanup after the work was completed. It’s clear they take pride in their work, and it shows in the final result. Overall, this was a smooth and stress-free experience, and I highly recommend this team to anyone considering a roof and gutter installation. The combination of quality work, strong project management, and excellent customer service truly sets them apart.
We chose Rooflow out of five quotes, and from start to finish, Lidor was exceptional. He was detailed, informative, personable, and incredibly responsive throughout the entire process. What really won us over was how clearly he explained everything—he provided photos of his assessment of our roof and walked us through exactly what needed to be done. Rooflow also handled all the permitting, which made the project even easier for us. The team worked quickly and efficiently, getting our new roof installed before the rains arrived, which we deeply appreciated. Lidor’s professionalism stood out every step of the way. After the installation, our gutters were still leaking, and he had his team come back right away to fix the issue. Even when something wasn’t perfect, they were responsive and made it right immediately. I highly recommend Rooflow to anyone in need of roofing work, and I would absolutely hire them again.
Superior Service with Rapid Speed and Reasonable Price I would give them six stars if possible. That's how good they are. If you can keep up with their speed, you can have everything finished perfectly within 2-3 weeks most likely for a roof replacement project from the moment you call for an appointment, depending on your house size and the specific type of roof materials you look for. The team also pays attention to small details, such as that every day after work they go around the house to clean all the nails and debris that may fall during the work as well as all the dirty marks that left during the day. We worked with the same person as our sales and project manager, Amit. He is a very nice and patient person, always takes times to explain all the details and provides all the updates in a timely manner. Amit also makes sure that we are 110% happy with everything and always asks us if there are anything else we need them to do. He helped us to straight out our pain-in-ass HOA approval, patched up some paint issues he saw on the top of the house for free, and provide us a complete inspection report for our old roof, which had serious quality issues from the builder. In conclusion, we are really happy with Rooflow's work. We will work with them again if we ever need roof work again.
Asaf and his crew were fantastic. The job they did was outstanding. This was a difficult job that required an elevated skill set. Asaf was a great communicator and a great ambassador for the company, "Rooflow".
EXCEPTIONAL PROMPT SERVICE DURING EMERGENCY We came home to water leaking from our roof into our ceiling during an atmospheric river—just four days before Christmas. It was incredibly stressful, but Rooflow responded immediately and came out the very next morning to assess the situation. They used a drone to inspect the roof, thoroughly checked the interior damage, and inspected the rest of the ceilings in the house. They installed emergency tarping right away, which gave us peace of mind during continued rain. From start to finish, they were professional, clear, and transparent. The quote was detailed and clearly itemized, the payment schedule was explained upfront, and there were no surprises. They took the time to explain exactly why the roof was leaking and what caused the damage. The demolition and cleanup were done quickly and efficiently, and the roofing crew did a thorough, high-quality job. They also did everything by the book. Rooflow pulled the required San Francisco city permits, and a San Francisco city inspector came at the end to inspect and officially sign off, confirming the work was completed and up to code. That level of professionalism gave us real peace of mind. Lidor also was in constant communication with us and responded quickly to my questions and concerns. I was nervous at first because my parents had been scammed by a roofer in the past, but Amit and Lidor truly cared. They were professional, kind, and reassuring throughout the entire process. They also offer construction services, but there was no pressure or upselling. I wish I had known this as I would have chosen them to help us with the interior damage from the roof leak. We are extremely grateful to Lidor and Amit. I highly recommend Rooflow for any roofing and construction needs.