Terms of Service
The rules for using FindServices.ai and for claiming a business listing.
Last updated 26 August 2026
The short version. The directory is free to use and free to claim. You own what you write; we publish it. Don't claim a business you don't own, don't publish anything false, and we won't charge you or sell your data. Either of us can walk away at any time.
1. Who these terms are between
They're between you and Genacom, which operates FindServices.ai ("we", "us"). By using the site or claiming a listing you agree to them. If you're claiming on behalf of a company, you confirm you're authorised to accept these terms for it.
2. What the service is
FindServices.ai is a directory of home-services businesses. We create starter listings from public records, and we let the verified owner claim a listing to correct it, add detail, choose where quote requests are sent, or unpublish it. An assistant on the site uses the information published on listings to answer homeowners' questions and suggest businesses.
3. Claiming a listing
- Only claim a business you own or are authorised to represent.
- We verify ownership using the business email, phone, or domain already on the listing before handing over control. We may refuse or reverse a claim we can't verify.
- If a listing is claimed by the wrong person, tell us and we'll investigate and hand it back.
- Keep your sign-in details to yourself. You're responsible for what happens under your account.
4. What you publish
You keep ownership of the text, photos and other content you add. By publishing it you give us permission to display and distribute it as part of the directory, and to include it in answers our assistant gives to homeowners. You can withdraw that by editing or unpublishing the listing.
You confirm that what you publish is accurate, that you have the right to publish it, and that it doesn't infringe anyone else's rights. Do not publish:
- Licence, bond or insurance claims that aren't true and current.
- Photos of work you didn't do, or images you don't have the right to use.
- Fake reviews, invented awards, or misleading pricing.
- Anything unlawful, deceptive, or that impersonates another business.
We can remove content or unpublish a listing that breaks these rules, and we'll tell you why.
5. AI-assisted drafting
We offer an assistant that drafts or polishes your description from notes you supply. Suggestions are generated by a third-party language model and nothing is published until you approve it. You are responsible for what you approve — check it for accuracy before publishing.
6. Quote requests
Homeowners can send quote requests through the site. We pass them to the destination you choose. We don't guarantee any volume, quality, or timing of requests, we don't vet every homeowner, and we're not party to any agreement you reach with one.
7. Rankings, recommendations and badges
Where a business appears in FindServices results and whether our assistant mentions it depends on the information published on the listing and our own matching logic, which can change. We do not guarantee placement, ranking, recommendation, or any business outcome — on FindServices or inside any third-party assistant such as ChatGPT, Gemini, Perplexity or Claude.
Recognition programmes such as Best in Class are selected at our discretion against published criteria. Claiming a listing makes a business eligible to be considered; it does not entitle it to an award.
8. Cost
Claiming a listing and keeping it published is free, and we don't ask for a card. If we ever introduce a paid feature it will be optional and priced before you agree to it.
9. Ending it
You can unpublish your listing or ask us to delete it at any time — see the Privacy Policy for what happens to the data. We can suspend or end access if these terms are broken, or if we stop operating the service.
10. Beta
The service is in beta. Features may change or be withdrawn, and there may be interruptions. It's provided "as is", without warranties of any kind to the extent the law allows.
11. Liability
To the extent permitted by law, we're not liable for lost profits, lost business, or indirect or consequential losses arising from your use of the service. Nothing here limits liability that can't legally be limited.
12. Changes
If we change these terms we'll update the date on this page, and we'll email owners of claimed listings about material changes.
13. Governing law
These terms are governed by the laws of the State of California, and the courts of California will hear any dispute.
14. Contact
Questions about these terms: [email protected]
Privacy and data requests: [email protected]